Socure reviews

3.3

59% would recommend to a friend

(227 total reviews)

Johnny Ayers

58% approve of CEO

64% positive business outlook

Socure has an employee rating of 3.3 out of 5 stars, based on 227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Socure employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

227 reviews
1.0
Oct 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Some smart and genuinely caring employees remain, though many have already left or are trying

Cons

Socure has become one of the most toxic environments I’ve ever experienced. Over the last couple of years, inexperienced leaders have been brought in, many of whom seem more focused on internal politics and pushing out those who actually understand the product, customers, and market. There’s a culture of public humiliation and bullying, often happening in Slack channels visible to the entire company. The CEO and several senior leaders regularly embarrass employees in front of others, creating a fear-driven and aggressive workplace. The direction of the company changes constantly, priorities flip weekly, and there’s zero sense of stability or trust. Work-life balance is non-existent, and morale is at an all-time low. Even though the job market is tough, there are far better places to work if you care about your mental health and sanity.

1.0
Oct 2, 2025

Learned a lot

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

After spending a few years at Socure, I have to say that I learned a lot- If you’ve ever wanted real-world training in identifying gaslighting, poor leadership, and toxic workplace behavior, this is the place. I learned how to spot adult bullying, and gaslighting with expert precision. It’s an eye-opening experience that will make you appreciate healthy company cultures elsewhere. The place is a real life version of the classic HR videos the company makes you watch and yet do nothing about.

Cons

The environment rewards compliance and agreeability. Speaking up or questioning decisions is viewed as being “negative” or “not understanding how business works" Leadership communication is inconsistent and dismissive. Expect long hours, messages all day every day, weekends and little to no respect for work-life balance. “High performers” are often those who stay silent and say yes to everything. Despite being an SME, when a concern is mentioned, be ready to be told that you don't understand the product and problem. Employees who have been there a long time foolishly think this is how you should behave.

1.0
Oct 1, 2025
Recommend
CEO approval
Business Outlook

Pros

-WFH - Occasionally get to work on trendy technologies. - Some peers are intellectual, helpful, and supportive.

Cons

In this organization, QA and non-technical roles are often pushed into developer positions, which reduces opportunities for experienced engineers. TPM/QA leadership tends to hold disproportionate influence, indirectly shaping opportunities and project choices in the name of “references.” Leadership frequently promotes favorites and yes-men, blurring role ownership and normalizing overwork. PeopleOps and other non-technical functions receive disproportionate budgets and promotions, while core technical contributors are asked to continue without fair recognition. Select teams enjoy lavish outings and perks, and even visa sponsorships appear inconsistent, creating a sense of partiality. Ownership of work is often unclear, and perks or rewards are distributed selectively, raising concerns about long-term organizational health. Cliques and manufactured narratives contribute to a toxic environment, fostering groupism and even bullying. Leadership also appears focused on building networks that advance personal agendas rather than supporting organizational success, reinforcing favoritism and undermining true contributors. The cultural shift in the last two years has been especially damaging. Since a change in top executive leadership, the focus has narrowed to OKRs at the expense of people and product quality. Experienced contributors are sidelined, promotions are withheld, yes-men are promoted and new leaders are brought in while headcount is reduced. Many senior contributors have left voluntarily, some involuntarily, while multiple AI tools are introduced without a coherent growth strategy, creating the impression of superficial change. The current culture reflects a system where yes-men thrive while genuine contributors are ignored. Most managers lack people skills and rely on personal rapport and politics rather than technical ability or impact. Recognition and promotions come to those who play the game, or who tolerates systemic issues and delays favoring personal agenda, while managers often fail to distinguish talkers from doers—weakening trust in the overall system.

Viewing 37 - 39 of 227 Reviews

Glassdoor has 229 Socure reviews submitted anonymously by Socure employees. Read employee reviews and ratings on Glassdoor to decide if Socure is right for you.