Socure reviews

3.3

59% would recommend to a friend

(227 total reviews)

Johnny Ayers

58% approve of CEO

64% positive business outlook

Socure has an employee rating of 3.3 out of 5 stars, based on 227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Socure employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

227 reviews
2.0
Jun 15, 2022

They can't do math, apparently

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Competitive Salary -I loved my team and direct manager -Decent WLB, I did not have any work-life balance issues that some of these reviews talk about -WFH and Continuing Education Stipend

Cons

-They can't do math, apparently. After being recruited from a super stable Fortune 500 company, I was laid off after working for Socure for 6 months. There was a hairpin turn from 'we need to double the company to 1,000 employees' to 'we aren't meeting our numbers and need to layoff 1/3 of our workforce.' I can only guess this is because they can't do math and wildly miscalculated their revenue projections. -Lack of Diversity & Inclusion initiatives -No cross company networking channels (on Slack or otherwise)

1.0
Jun 15, 2022

Toxic Culture, Toxic Leadership, Purposefully Erases Diversity & Inclusion

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good, competitive pay - Great benefits - Work from home and continual learning stipends - Loved my own team and VP

Cons

- Leadership is toxic and abusive and went out of their way to kill any Diversity & Inclusion initiatives to the extent of removing the D&I page from the website. The company refused to participate in Pride or any other “heritage months.” Any content around trans rights or trans visibility was complained about. - The attitude sent down from Leadership is very “shut up and work.” Any public non-work-related communication channels are heavily monitored. They rolled out Slack and then specifically removed any social channels, killing any avenues to socialize and network cross-functionally. - At the beginning of the pandemic, the company had occasional virtual events to keep culture alive but current leadership removed any reoccurring events. - The CEO and leadership are a toxic antiquated Boys’ Club. - If you’re not a cis white man, avoid this company. They do not care about or want to even acknowledge diversity.

3.0
Jun 9, 2022

Rules apply to everyone but leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is decent and the product is important. Pay is reasonable. Decent healthcare options and the usual 401k. Few bonus perks like training budget in sunlight and WFH stipend. HOWEVER leadership is problematic. I am lucky enough to be under a caring empathetic director who protects his employees from the brunt of the toxic leaders above him but at best older leadership (I can not speak on new leadership hired this year) seems oblivious and out of touch at best and legitimately toxic at the top. HR’s stance is that employees should not expect to have a work life balance and that the company is “not for everyone” which is never a good sign. That may have worked in the before times but people expect to have a life now and you should want happy fulfilled employees in all aspects of their life. Live events a bit out of touch. Could have done without the ego stroking and lamborghini pictures of the C levels while the rest of us try to figure out how to feed ourselves after being served soggy paste sandwiches for lunch.

Cons

Ceo and leadership go directly against security’s recommendations. Much of leadership is the “exception” for security policies and safety leaving the org at risk. Compliance and security are often an afterthought for leadership while touted as a company value. Company actively deters personal connection and does not allow community channels or fun groups in various chat apps leading to poor sense of community. HR has flat out said that employees at Socure should NOT expect to have ANY work life balance and that it is not for everyone. They ignore the toxicity festering and have not kept up with the industry and flout security from the top down while sneering at employees for expecting to have a work and a life. If they do not adjust to the realities of modern employment I expect them to have trouble retaining top talent and encouraging younger employees to join the org.

Viewing 184 - 186 of 227 Reviews

Glassdoor has 229 Socure reviews submitted anonymously by Socure employees. Read employee reviews and ratings on Glassdoor to decide if Socure is right for you.