Socure reviews

3.3

59% would recommend to a friend

(227 total reviews)

Johnny Ayers

58% approve of CEO

64% positive business outlook

Socure has an employee rating of 3.3 out of 5 stars, based on 227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Socure employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

227 reviews
3.0
Jan 24, 2022

People matter

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Socure is on a mission to scale and we are hiring new people everyday. There is no forward thinking when it comes to hiring because nothing is being done to retain the current talent. There is no real culture in place and no process for career development. The company relies heavily on OKRs, but despite this there is no follow up--we are a over a month into the new year and year-end results have not yet been communicated to the staff, Instead, there is a focus again to set new OKRs for the year and despite this being a confusing practice it is a also a signal to the current employees that the company only cares about setting stretch goals that are incredibly difficult to deliver on. There is no focus on rewarding employees when they reach these goals or a plan to deliver coaching/feedback and training when these goals are not fully met. Quite simply people matter and employees need more support. period.

Cons

lack of ownership from top executives and no support for employees. There is also no system to reward employees for the work they have accomplished. No career paths, just more hiring from the outside to fill higher level roles. No one is developing internal teams.

3.0
Dec 15, 2021

Socure has lots of potential, but will it end up the same as every startup?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Virtual workspace makes for easy access, work from wherever - Unlimited PTO (at least on paper...) - Really solid, genuine, sharp, encouraging people to work with

Cons

- Intense growth period means very difficult to strike healthy work-life balance—my PTO is rarely actually "time off," since I'm expected (without saying) to be available even on vacation, and taking PTO right now is generally frowned upon (again, without saying, but heavily implied by management and higher-ups) - Few opportunities to move up inside team/company—I'm regularly asking for more responsibility/training but am turned down 98% of the time since no one has the time to dedicate - Company culture is going through an intense shift that corresponds with the rapid growth—I'm concerned that I'll just be another number in a big company as Socure grows out of its start-up phase, and there's not much of an effort to develop company culture from the ground-up - Company all-hands and product meetings are required for everyone, even if the subject matter doesn't correspond at all to your role/team. The calls last for 2+ hours, and there's a quiz afterwards to check if you've been listening—which seems a bit backward for where we're at, especially if we're all adult professionals. - Diversity and inclusion is being put on the way back burner in favor of rapid growth. If these elements are included as we're growing, we run the risk of not having them at all or just having them superficially. Plus, I've heard some perturbing comments from management about other cultures that seem flippant but are actually a bit hurtful.

3.0
Dec 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Solid solution People seem excited to be there (for the most part) Opportunity for growth They don’t really micromanage you. Flexible work hours

Cons

I’m not sure how I feel about Socure yet. When I started a 9ish months ago people were more excited about the company and their work but that definitely took a turn recently. Everyone explicitly tells other people how much they have on their plate and how burnout they are which doesn’t seem to be a good sign when you hear that across all teams. That’s concerning. The company is doubling in size in 2021 and they expect the company to grow even more in 2022 but I’m not sure they are taking care of their employees as much as they used to. Everyone dumps everything on you and the perks and salary that once felt like good pros aren’t that great anymore. They are taking away the WFH allowance and the salaries arent as good as other companies in the industry. The company doesn’t have a lot of diversity Some higher ups are rude to lower level employees The company is not keeping up with volume of work coming in with the growth. Most people are very overworked.

Viewing 202 - 204 of 227 Reviews

Glassdoor has 229 Socure reviews submitted anonymously by Socure employees. Read employee reviews and ratings on Glassdoor to decide if Socure is right for you.