Softchoice reviews

3.8

75% would recommend to a friend

(1,291 total reviews)
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Andrew Caprara

81% approve of CEO

66% positive business outlook

Softchoice has an employee rating of 3.8 out of 5 stars, based on 1,291 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Softchoice employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Mar 15, 2017

Review TItle

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Rub shoulders with the best in the industry Fast paced, engaging

Cons

High work load Majority of the company is based off sales Organization/Efficiency can be lacking at times

4.0
Feb 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Training is second to none. You will walk out of there smarter and prepared for a job in IT regardless if you stick around or not Great people, can really count on making some friends there Lots of free food and booze, who can say no to that! Work hard and definitely play hard environment. Culture is amazing

Cons

Although communication is very open , there seems to, quite frequently, be a breakdown of communication between departments The company is growing and fast. And because of that there are quite a few growing pains. Ultimately leads to a lot of bureaucracy which stifles the sales process. The importance of their values aren't as big as they emphasize

1.0
Feb 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Dogs in the office, occasional free food, nice coworkers

Cons

They fly you to Toronto for a month of training, and then send you to your home office where there's zero direction and no real training. You should be given a mentor almost immediately in theory. That may or may not happen. The "classes" are focused entirely on outcalls, which is only really relevant to TSRs. Your "job" as an ISAM is to wander around and ask people if they have work you can help with- that's literally it. Phase 2 management plays favorites and will drum out everyone else- to the point of providing mystery feedback. Literally secret feedback where you don't know what the offense is, who reported it, when it happened, or what was done. You're just told "someone gave negative feedback" and that's that. (Can you actually pretend to be coaching someone if you won't even tell them what was done?) They focus on hiring people fresh from college, maybe because the people fresh from college don't realize they should be making more than $35K a year, and that a colorful office full of dogs doesn't really make up for the downsides?

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Softchoice Response
9y
Thank you for taking the time to write a review. All new sales employees - regardless of role - receive a comprehensive onboarding experience designed to condition you for the specific sales function you’ve been hired for. The first phase of our Sales Academy, is an intensive, classroom-based program hosted at our Toronto HQ. During this time, a team of cross-functional instructors teach new hires a variety of practical sales skills, and explain how Softchoice helps organizations leverage the latest and greatest technologies to drive real business outcomes. Upon completing the classroom phase, new hires receive another three months of on-the-job training that prepares them for managing (and being accountable) for their own book of business, upon successful graduation. We recognize Softchoice isn’t for everyone. That’s why we activity encourage sales reps to own their own learning experience. If at any point during Sales Academy, you don’t feel connected in a meaningful way to the work, you always have the option to self-select out. Aside from commissions, our sales reps benefit from regular special incentives from our many vendor partners. Our top sales people have come through the Sales Academy and exceed their targets on a consistent basis.
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Glassdoor has 1,363 Softchoice reviews submitted anonymously by Softchoice employees. Read employee reviews and ratings on Glassdoor to decide if Softchoice is right for you.