Pros
It’s remote and you can finish a lot of your work and you can schedule your 40hours accordingly as long as you show up to meetings and meet your goals
Cons
1. They micro manage and monitor the hell out of you. Even though you finish your job that day, they would pry and ask why your status on Teams doesn’t say “Available” 2. They force you to turn on your cameras for the meetings which is standard red flag 3. For our annual meeting they gave 3 out of the 5 awards to managers instead of the actual employees doing the work lol what a joke 4. Majority of the people in the corporate and executive level have never worked in direct healthcare. They have no idea how healthcare actually works 5. Our productivity was measured by how many patients we would be able to get ahold of on the phone and not actually how well we have taken care of the patients. The reason why we don’t have qualitative metrics is because the company doesn’t know how to do that. One of the VPs said that if we document that a patient met one of their goals, then the patient is healing. But anybody can close out a goal and say the goal was accomplished. 6. Marketing is horrible. Whenever we call the patients, they don’t know who we are, so we always get told they are not interested or they just don’t answer 7. We don’t do any type of care. We just do care management. For example, the patient is looking for some type of service. All we tell them is to do is to talk to their doctor about that. 8. In 2023, there were huge lay offs because they lost contracts. The company is not stable enough