SonderMind reviews

3.5

56% would recommend to a friend

(186 total reviews)
avatar

Mark Frank

58% approve of CEO

57% positive business outlook

SonderMind has an employee rating of 3.5 out of 5 stars, based on 186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SonderMind employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

186 reviews
4.0
Aug 20, 2025

Good people, good mission, lack of opportunity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

By and large, SM hires amazing people that are enjoyable to work with. Our mission is motivating and it feels good to be contributing to something that helps people. There's also a good amount of flexibility. This is probably team and manager specific, but at least on my team (salaried, exempt), we are trusted to get our work done when its best for us and there's understanding when life happens. This trust and flexibility is priceless.

Cons

This is also probably team specific, but at least on my team, there is very little opportunity for growth, even though it was promised to me during the interview process. Promotions and meaningful raises seem to go to the favorites and for everyone else, there "isn't a business need"....but for those they want to promote, amazingly they were able to come up with one. It feels like working hard, accomplishing goals, and delivering on projects doesn't matter if you're not on the list. Very discouraging and a motivation KILLER. Also, SM has so many internal operational and scaling issues (namely billing). It feels like it's been many years of screaming for someone to pay attention and make the needed investments to fix it permanently, but every year there is something else that "takes priority" and we just keep getting deeper into our broken system that is not scalable (or at least accurately scalable) and our customers are getting sick of it.

5.0
Aug 19, 2025

Collaborative, fast paced & growth-oriented

Recommend
CEO approval
Business Outlook

Pros

Partnership with incredibly thoughtful and intelligent team members, very ambitious & driven culture, excellent resources (tools, platforms, benefits, etc.), 100% remote, high level of autonomy to track down problems/solutions, transparent people leaders

Cons

Onboarding is light so definitely need to drive questions and resourcing needs independently and also make connections that way (especially being remote) however, it makes sense at a Director level.

Viewing 31 - 33 of 186 Reviews

Glassdoor has 266 SonderMind reviews submitted anonymously by SonderMind employees. Read employee reviews and ratings on Glassdoor to decide if SonderMind is right for you.