SonderMind reviews

3.5

56% would recommend to a friend

(186 total reviews)
avatar

Mark Frank

58% approve of CEO

57% positive business outlook

SonderMind has an employee rating of 3.5 out of 5 stars, based on 186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SonderMind employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

186 reviews
1.0
Oct 9, 2025
Recommend
CEO approval
Business Outlook

Pros

I think it's quite irrational for them to expect me to write any positive aspect of working here when I've had such a bad experience.

Cons

The leadership is horrible. These people push employees to write fake reviews online to hide how awful they are. The ridiculous approach isn't working as the employees know the truth. If you're a smart person, you'll easily spot the lies and avoid SonderMind as an employer.

avatar
SonderMind Response
8mo
Thank you for sharing your honest feedback. We’re truly sorry to hear about your experience and deeply value your input; it helps us learn and continue improving the SonderMind experience for everyone.
2.0
Jul 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote work and startup benefits.

Cons

They are trying to move into more channels before the product, services, or service is ready. Leadership is now all former analysts. No real clinical , healthcare, or success leadership. Very meeting heavy with 5-10 people attending because most don’t know or won’t take forward action. Most employees are either less than 6 months or 3-4 years and are now leadership with no leadership training or skills and no knowledge of mental healthcare. Lastly, because of the pivot to add more than direct to consumer there will be layoffs soon due to missing budget for the fake forecast.

2.0
Mar 1, 2024

Untrustworthy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you are not on the CSR team, you don't have to do mandatory OT, you are listened to a little more, and have some good managers that would work to be flexible with your schedule

Cons

2 mass layoffs already. Some Team Leads are a joke and do not asisst new hires, just leave them hanging in the ether with no answer. Makes you want to quit right away. managers steal ideas, no growth, things change and mgmt says they'll give an explanation, but an never do and get offended if you ask in meetings.

Viewing 31 - 33 of 186 Reviews

Glassdoor has 266 SonderMind reviews submitted anonymously by SonderMind employees. Read employee reviews and ratings on Glassdoor to decide if SonderMind is right for you.