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      SonderMind

      Engaged Employer

      SonderMind reviews

      3.5

      56% would recommend to a friend

      (186 total reviews)
      avatar

      Mark Frank

      58% approve of CEO

      57% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.4

      Culture & values

      3.4

      Work/Life balance

      3.4

      Compensation and benefits

      3.2

      Senior management

      3.2

      Career opportunities

      SonderMind has an employee rating of 3.5 out of 5 stars, based on 186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SonderMind employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      186 reviews
      1.0
      Sep 13, 2022

      Honeymoon phase (it was good at first)

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Great benefits (401k matching, health insurance, stock options, unlimited PTO, etc) -Amazing co-workers -Good work-life balance UNLESS you are a wellness coordinator (client/therapist support) -Fully remote -Potential to have a good product All in all, this was exactly like the honeymoon phase that relationships endure: it was amazing at first and then it slowly started crumbling.

      Cons

      -Terrible compensation. With inflation growing, it's even worse. I was barely able to pay my bills (to the point that my parents were helping me some months; talk about embarrassment) and could never enjoy the small things in life (like eating out) because I didn't have the money. -Favoritism and cliques. You are only moved up in the company if you are a favorite within upper management. -The product could be amazing but they do not care to fix the issues with it. Instead they deploy bandaid fixes and once the bandaid fix fails, they deploy another bandaid. Take the time to actually fix the bugs and the product will be awesome. -They hire amazing, passionate, smart people and burn them out and run them into the ground resulting in employees quitting. -Employee turnover is VERY high, please take care when considering working at this company. -If you take issues to HR, they will sweep it under the rug in an effort to protect SonderMind. They are not there to support you as an employee. -This company negatively impacted my mental health more than I could have ever imagined. The irony in that is shocking since this is a company that seeks to help clients improve their mental health. -They say that they care about their employees, yet they force the support team to work on days that the ENTIRE company has off. Ex: the whole company gets the last week of the year off EXCEPT for the support team. It felt incredibly wrong taking that week off myself, knowing that the support team was still working. Overall they have many improvements to make before they are a good company internally. There is so much potential here, but they don't seem to care to make changes.

      2.0
      May 10, 2022

      Over Promise - Under Deliver

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      - good benefits - free mental health services - ability to learn a lot and work cross functionally - great place to network with others - flexible scheduling - minimal experience needed - if you do well mobility is possible

      Cons

      - big pay gap between SDR and AE - lack of management - turnover rate is big - seems as though managers are afraid of director and higher ups - you will probably work over 40 hr's per week - C suite seems to brag about the company and ignore problems (i.e. attrition) - goals are unrealistic - team is very small for what the goals are - main revenue creator for the entire company - lots of over promising and under delivering from directors and managers - expectations unknown until too late - hurry up and wait mentality - directors added a percentage cap to avoid paying ppl for work done if they don't hit a goal that is unknown until the beginning of the month - sometimes even far into the month.

      avatar
      SonderMind Response
      3y
      Thank you for taking the time to share your feedback regarding your experience at SonderMind. I am glad to hear that you found opportunities to network and learn cross functionally. As we grow it is important to us that we build SonderMind as a career-defining place to work. Your thoughts regarding your experience with your team, management, and work/life balance will help us to develop better processes & programs that will better serve our employees. Again, thank you for writing this feedback. We appreciate it!
      5.0
      Jun 18, 2020

      Awesome place to work!

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Exceptional executive leadership. From the CEO (Mark) on down they are passionate about what we do and about making a real difference while taking care of the employees. They are amazingly transparent about decisions and how things are going, which gives me a sense of being a valued, trusted part of the team.

      Cons

      Typical startup growing pains...we've doubled in size in last few months. Maintaining culture while growing this fast continues to be a focus.

      avatar
      SonderMind Response
      6y
      We appreciate this honest feedback! Maintaining our company culture is definitely a priority and we're glad to hear that we're on the right track.
      Viewing 37 - 39 of 186 Reviews
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      ReviewsSonderMind reviews

      Glassdoor has 266 SonderMind reviews submitted anonymously by SonderMind employees. Read employee reviews and ratings on Glassdoor to decide if SonderMind is right for you.