SonderMind reviews

3.5

56% would recommend to a friend

(186 total reviews)
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Mark Frank

58% approve of CEO

57% positive business outlook

SonderMind has an employee rating of 3.5 out of 5 stars, based on 186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SonderMind employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

186 reviews
5.0
Aug 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Great job for remote work

Cons

Wish there were more clients coming in

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SonderMind Response
3y
Thank you for taking the time to share your feedback! We are so pleased you decided to join SonderMind, and are excited to work with you to improve mental health access, utilization, and outcomes.
3.0
Aug 20, 2022
Recommend
CEO approval
Business Outlook

Pros

When Sondermind figures out how to get to market in a sustainable and scalable way that works for their clients and therapists, there will be a revolution when it comes to accessing mental and behavioral health.

Cons

Misaligned expectations set from the time of hire (i.e. managing a max of 150 customers) to time of departure (handling over 600 customers). Worked with 3 different managers in the span of 8 months. Unstable leadership and management with very little visibility or attention to what is happening on the level of the individual contributor who is speaking to customers on a daily basis.

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SonderMind Response
3y
Thank you for taking the time to share your feedback regarding your experience at SonderMind. We appreciate your time and service working directly with our clients and therapists. As we grow, it is important to us that we build SonderMind as a career-defining place to work. Your feedback regarding role expectations, management changes, and visibility into your role will help us to develop better processes & programs that will better serve our employees. Again, thank you for writing this feedback. We appreciate it!
5.0
Aug 17, 2022

Awesome company to work for!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing team, and great leaders so far!

Cons

Should use better pay scale compared to other competitors.

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SonderMind Response
3y
Thank you for sharing your thoughts about and experience at SonderMind. I am happy to hear that you enjoy working here. Again, thank you for sharing your feedback as it will help us continue to build better processes and programs that support our employees. We appreciate your contributions to the company!
Viewing 136 - 138 of 186 Reviews

Glassdoor has 266 SonderMind reviews submitted anonymously by SonderMind employees. Read employee reviews and ratings on Glassdoor to decide if SonderMind is right for you.