Does SonderMind pay their employees well?

According to anonymously submitted Glassdoor reviews, SonderMind employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at SonderMind. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at SonderMind?

56% of SonderMind employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SonderMind 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at SonderMind?

Therapist (38) , Wellness Coordinator (9) , Licensed Clinical Social Worker LCSW (7) , Behavior Therapist (6) , Licensed Professional Counselor (6) , Contract Therapist (5) , Director (5) , Manager (5) , Mental Health Therapist (5) , Counselor (4) , LPC Therapist (4) , Software Engineer (4) , Anonymous Employee- Former Employee (3) , Anonymous Employee (3) , Associate Manager (3)

What are the pros of working at SonderMind according to real employee reviews?

"Decent pay, the ability to work remotely is also nice." ((in 23 reviews)); "The people are great" ((in 20 reviews)); "good benefits, 401k with match, health" ((in 14 reviews)); "Awesome coworkers, across the entire company Strong management Rewarding work" ((in 10 reviews)); "Amazing team, and great leaders so far!" ((in 9 reviews))

What are the cons of working at SonderMind according to real employee reviews?

"I saw employees expressing this to senior leadership and not receiving empathy or understanding in return." ((in 16 reviews)); "The communication is awful." ((in 11 reviews)); "Any abrupt change that was cause for employee concern was responded to by management or hr with this mission statement." ((in 6 reviews)); "No bonuses; comp was bad for people who didn't come over from an acquired company." ((in 5 reviews)); "I waited and waited, but wasn’t credentialed with even one insurance company." ((in 4 reviews))

What are employees saying about SonderMind layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SonderMind layoffs and their outlook for job security at SonderMind in 2026.

What are the top reviewed SonderMind locations?

Denver , Colorado Springs , Dallas , Phoenix , Austin , Indianapolis , Aurora , Arlington , Houston , San Antonio , Toledo , Baltimore , Pueblo West , Mobile , Salt Lake City , Chester , Richmond , Norfolk , Virginia Beach , Vienna , Missouri City , Saint Louis , New York , Olean , Flagstaff , Arizona City , Tucson , Scottsbluff , Durham , Euless

SonderMind reviews

3.5

56% would recommend to a friend

(186 total reviews)

Mark Frank

58% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (186 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

SonderMind has an employee rating of 3.5 out of 5 stars, based on 186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SonderMind employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

186 reviews

3.0

Jul 25, 2022

Executive team micromanages

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fantastic benefits, important mission, talented coworkers

Cons

Lower salaries, change in bonus structure (was removed for non managers), fast scaling.

SonderMind Response

3y

Thank you for taking the time to share your feedback regarding your experience at SonderMind. I appreciate your call outs around enjoying the people you work with, our benefits offering, and our mission. As we grow, it is important to us that we build SonderMind as a career-defining place to work. Your feedback around our growth, your experience with leadership, and our approach to compensation helps us to develop better processes & programs that will better serve our employees, and we encourage you to reach out to your People Business Partner to share any additional information. Again, thank you for writing this feedback. We appreciate it!

2.0

Jul 15, 2022

Used to be an awesome place to work, not so much anymore

Software engineer

Recommend

CEO approval

Business Outlook

Pros

free therapy and 401(k) matching

Cons

Overall folks love their managers, and managers really go to bat for their reports, but they are largely powerless. In spite of doing well financially and more than meeting financial goals, bonuses were taken away, raises are insultingly low, compensation is below market, and they still are not spending any real effort on retaining talent and domain knowledge. Company hired a bunch of agile professionals and now seems to be largely ignoring them and inventing new ways of disguising waterfall. Morale is very low in engineering, maybe in other departments too. Hard to financially justify staying when you can make at least 30k more elsewhere and probably get bonuses on top of it.

SonderMind Response

3y

Thank you for taking the time to share your feedback regarding your experience at SonderMind. As we grow, it is important to us that we build SonderMind as a career-defining place to work. I appreciate your candor around your experience and for sharing your concerns. Your feedback helps us to develop processes & programs that better serve our employees, and encourage you to reach out to your People Business Partner to share any additional information that could help improve your experience working at SonderMind. Again, thank you for writing this feedback. We appreciate it!

2.0

Jun 16, 2022

Misguided leadership, favoritism, no communication

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

While not a very diverse company racially, they do a decent job of hiring people of different ages. Some of the teams have thoughtful leadership. People are generally kind and considerate. Shout out to the talent team for bringing in good people.

Cons

SonderMind has a communication issue. None of the departments talk to each other. This leads to doubling up on work, squabbling over who runs a project, or completely dropping the ball because no one knows what their job is. They also hire so many directors and managers without hiring more staff to support existing individual contributors who are being asked to do too much and being burned out. The C suite is detached and demanding.

SonderMind Response

3y

Thank you for taking the time to share your feedback regarding your experience at SonderMind. As we grow, it is important to us that we build SonderMind as a career-defining place to work. Your thoughts regarding company communications and your experience with company leaders will help us to develop better processes & programs that will better serve our employees. We encourage you to reach out to your People Business Partner to share any additional information that could help improve your experience working at SonderMind. Again, thank you for writing this feedback. We appreciate it!

Viewing 142 - 144 of 186 Reviews

Jobs at SonderMind

Licensed Mental Health Therapist (Mississippi)

Psychiatric Nurse Practitioner (Wyoming)

Psychiatric Nurse Practitioner (Mississippi)

Psychiatric Nurse Practitioner (Arkansas)

Licensed Psychiatrist Texas

SonderMind

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Executive team micromanages

Used to be an awesome place to work, not so much anymore

Misguided leadership, favoritism, no communication

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