Does SonderMind pay their employees well?

According to anonymously submitted Glassdoor reviews, SonderMind employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at SonderMind. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at SonderMind?

56% of SonderMind employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SonderMind 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at SonderMind?

Therapist (38) , Wellness Coordinator (9) , Licensed Clinical Social Worker LCSW (7) , Behavior Therapist (6) , Licensed Professional Counselor (6) , Contract Therapist (5) , Director (5) , Manager (5) , Mental Health Therapist (5) , Counselor (4) , LPC Therapist (4) , Software Engineer (4) , Anonymous Employee- Former Employee (3) , Anonymous Employee (3) , Associate Manager (3)

What are the pros of working at SonderMind according to real employee reviews?

"Decent pay, the ability to work remotely is also nice." ((in 22 reviews)); "The people are great" ((in 21 reviews)); "Awesome coworkers, across the entire company Strong management Rewarding work" ((in 12 reviews)); "good benefits" ((in 12 reviews)); "great team that cares about employees and clients clear vision for growth and scaling" ((in 9 reviews))

What are the cons of working at SonderMind according to real employee reviews?

"I saw employees expressing this to senior leadership and not receiving empathy or understanding in return." ((in 15 reviews)); "The communication is awful." ((in 10 reviews)); "Any abrupt change that was cause for employee concern was responded to by management or hr with this mission statement." ((in 7 reviews)); "No bonuses; comp was bad for people who didn't come over from an acquired company." ((in 5 reviews)); "Worked with 3 different managers in the span of 8 months." ((in 4 reviews))

What are employees saying about SonderMind layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SonderMind layoffs and their outlook for job security at SonderMind in 2026.

What are the top reviewed SonderMind locations?

Denver , Colorado Springs , Dallas , Phoenix , Austin , Indianapolis , Aurora , Arlington , Houston , San Antonio , Toledo , Baltimore , Pueblo West , Mobile , Salt Lake City , Chester , Richmond , Norfolk , Virginia Beach , Vienna , Missouri City , Saint Louis , New York , Olean , Flagstaff , Arizona City , Tucson , Scottsbluff , Durham , Euless

SonderMind reviews

3.5

56% would recommend to a friend

(186 total reviews)

Mark Frank

58% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.4

Compensation and benefits

3.2

Senior management

3.2

Career opportunities

SonderMind has an employee rating of 3.5 out of 5 stars, based on 186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SonderMind employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

186 reviews

1.0

Jun 9, 2022

Awful White-Cultured Company

Customer support

Recommend

CEO approval

Business Outlook

Pros

Unlimited pto Some good people

Cons

Within the first 90 days: -The Director quit -The Manager quit -They lost about half the staff -They took away supervisor bonuses and raises Leadership has no idea how call centers work, a bunch of ivy league "know-it-alls". People of color beware that this is a very white-cultured group of people with a lot of unconscious bias. They hired a white-cultured man for DEI. These IVY leaguers are clueless and dont know what they dont know but think they know. Also their call centers systems are nonexistent. No budget for customer support. Customers are upset because platform bugs etc. Real interdepartmental collaboration is nonexistent. STAY AWAY!!

2.0

May 10, 2022

Over Promise - Under Deliver

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

- good benefits - free mental health services - ability to learn a lot and work cross functionally - great place to network with others - flexible scheduling - minimal experience needed - if you do well mobility is possible

Cons

- big pay gap between SDR and AE - lack of management - turnover rate is big - seems as though managers are afraid of director and higher ups - you will probably work over 40 hr's per week - C suite seems to brag about the company and ignore problems (i.e. attrition) - goals are unrealistic - team is very small for what the goals are - main revenue creator for the entire company - lots of over promising and under delivering from directors and managers - expectations unknown until too late - hurry up and wait mentality - directors added a percentage cap to avoid paying ppl for work done if they don't hit a goal that is unknown until the beginning of the month - sometimes even far into the month.

SonderMind Response

3y

Thank you for taking the time to share your feedback regarding your experience at SonderMind. I am glad to hear that you found opportunities to network and learn cross functionally. As we grow it is important to us that we build SonderMind as a career-defining place to work. Your thoughts regarding your experience with your team, management, and work/life balance will help us to develop better processes & programs that will better serve our employees. Again, thank you for writing this feedback. We appreciate it!

5.0

May 10, 2022

Awesome!

Behavior therapist

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, good pay and supportive

Cons

None…this is a great organization

SonderMind Response

3y

Thank you for taking the time to share your feedback! We are so pleased you decided to join SonderMind, and are excited to work with you to improve mental health access, utilization, and outcomes.

Viewing 145 - 147 of 186 Reviews

Jobs at SonderMind

Licensed Mental Health Therapist (Hawaii)

Licensed Mental Health Therapist (Alaska)

Licensed Mental Health Therapist (Washington D.C)

Licensed Psychiatrist- Hawaii

Licensed Mental Health Therapist (Ohio)

SonderMind

SonderMind reviews

Ratings by category

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Reviews by job title

Awful White-Cultured Company

Over Promise - Under Deliver

Awesome!

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