SonderMind reviews

3.5

56% would recommend to a friend

(186 total reviews)
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Mark Frank

58% approve of CEO

57% positive business outlook

SonderMind has an employee rating of 3.5 out of 5 stars, based on 186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SonderMind employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

186 reviews
1.0
Nov 18, 2025

Awful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People I worked alongside were wonderful people who kept me going.

Cons

This was truly the worst job I’ve ever had. This place is quickly tanking and becoming just like BetterHelp. The vetting that takes place to add providers is an absolute joke. It’s terrifying who they allow on this platform. No one listens to the clinical team, which is crazy considering it’s a mental health platform.

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SonderMind Response
6mo
Thank you for sharing your honest feedback. We’re truly sorry to hear about your experience and deeply value your input; it helps us learn and continue improving the SonderMind experience for everyone.
1.0
Nov 11, 2025
Recommend
CEO approval
Business Outlook

Pros

The job was exciting at first. I enjoyed taking on responsibilities and putting in effort, and I didn't mind working hard. I just didn't realize how slowly the constant demands were wearing me down.

Cons

- Constantly expected to improve quality for patients and the company while receiving no support or consideration. - Overworked for years, with every effort ignored and unacknowledged. - Sacrificed time, energy, and well-being with no raise, recognition, or meaningful response. - Long hours were brutal, leaving both physical and mental exhaustion. - Management treated employees like tools, caring little about the people keeping the company running. - The lack of appreciation and support was universal, not just personal.

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SonderMind Response
6mo
Thank you for sharing your honest feedback. We’re truly sorry to hear about your experience and deeply value your input; it helps us learn and continue improving the SonderMind experience for everyone.
1.0
Nov 4, 2025
Recommend
CEO approval
Business Outlook

Pros

I work on my own from home as part-time contract therapist.

Cons

SonderMind gives a client the name of two therapists, then sends client's name to them. It is then up to the therapists to contact client and attempt to schedule first appointment. I am diligent about texting, messaging and calling potential clients. I have found that most do not respond. Given the few I have spoken to, most have already found someone else to work with and no long are looking for a therapist or no longer want SonderMind. A couple of them scheduled but no-showed. I have been doing a lot of work for very little results. I wish it would start working out, but I am no longer optimistic and am looking at other companies.

avatar
SonderMind Response
6mo
Thank you for sharing your honest feedback. We’re truly sorry to hear about your experience and deeply value your input; it helps us learn and continue improving the SonderMind experience for everyone.
Viewing 16 - 18 of 186 Reviews

Glassdoor has 266 SonderMind reviews submitted anonymously by SonderMind employees. Read employee reviews and ratings on Glassdoor to decide if SonderMind is right for you.