SonderMind reviews

3.5

56% would recommend to a friend

(186 total reviews)
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Mark Frank

58% approve of CEO

57% positive business outlook

SonderMind has an employee rating of 3.5 out of 5 stars, based on 186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SonderMind employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

186 reviews
2.0
May 20, 2020
Recommend
CEO approval
Business Outlook

Pros

A great company mission that is relatable and easy to find passion for Supportive and friendly coworkers Ideal location by Union Station

Cons

Each and every employee is heavily overworked, which would be more acceptable if the salaries weren't well below market (unless you're a software developer or an executive). The company is barely keeping up with the growth it's experiencing which puts an enormous strain on every department. Employees are regularly pushed to the point of emotional breakdowns so much that it's treated as a normality. Zero upward advancement available for employees. New positions will open within your department that you are qualified for, but recruiters will undoubtedly hire out for them and act like you're crazy for thinking you'd have a shot for the position. Expect no additional compensation after a year of employment. If you ask, the answer will be something vague like, "work harder and we'll revisit the conversation" which really makes employees feel undervalued. Speaking up about this will put your job at risk. In general, growth and profit became more important to the company than employee wellness the longer I worked there. It is shocking how little the company supports employee wellness considering they are a mental health company.

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SonderMind Response
6y
Thank you for sharing such detailed feedback on your experience here at SonderMind. While we are disappointed to hear it wasn't a good one, we are thankful to have this opportunity to hear such honest feedback. Growing rapidly as a startup in the healthcare industry comes with serious challenges for a company — and we're not immune to those challenges. We can share that we've heard you and respect your experience. We'd also like to share that in the past six months, we've made significant strides as a company to establish professional development tracks for each department, have promoted over a dozen team members with an average tenure of eight months, and are providing new means of supporting our employees' personal wellness journeys. We're always looking for ways to improve, and honest feedback from SonderMinders helps us do just that — so thanks again for sharing.
5.0
May 6, 2020

A workplace that walks the talk

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

SonderMind walks the talk. They are truly a mission-driven organization, with a culture rooted in core values that actually mean something to our day-to-day operations. This is a culture of collective achievement, mutual support, and group learning. Our work is both challenging and rewarding.

Cons

We're a fast-growing company that responds with agility and immediacy to changes in our market. That's not a con, per se, but it can be a wild ride to those who struggle with fairly constant change.

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SonderMind Response
6y
Thanks so much for taking the time to share your SonderMind experience with us!
5.0
Apr 10, 2020

Great Company!

Recommend
CEO approval
Business Outlook

Pros

Fast-paced, friendly culture, promotes from within, transparency from management and your manager will genuinely listen to your ideas or feedback.

Cons

If you don't like a dynamic fast paced environment it's not for you.

Viewing 181 - 183 of 186 Reviews

Glassdoor has 266 SonderMind reviews submitted anonymously by SonderMind employees. Read employee reviews and ratings on Glassdoor to decide if SonderMind is right for you.