SonderMind reviews

3.5

56% would recommend to a friend

(186 total reviews)
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Mark Frank

58% approve of CEO

57% positive business outlook

SonderMind has an employee rating of 3.5 out of 5 stars, based on 186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SonderMind employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

186 reviews
2.0
Dec 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Sondermind's mission in inspiring. They are well funded and have a good valuation. From the outside this looks like an awesome place to work.

Cons

As a company that has a mission of mental health, they do not prioritize their employees' mental wellness at all. The leadership team is not inspiring, and rarely live the values they are slinging. I am very sad. I'd love to be a happy former colleague, but have been very disappointed by this organization and how they think about their employees.

2.0
Nov 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Great product and mission that impacts the world for the better. Working on our product is knowing you are making a difference everyday. Truly great people at the IC level, cream of the crop talent that is full of self-driven engineers + designers who are always looking to improve and support those around them.

Cons

Paltry recognition of contributions, below-average pay raises, chaotic performance review processes (there has not been a standard process here in my over 2 years of being here), and the constant hypocrisy of being a “career defining place to work” while simultaneously providing no internal growth opportunities within the engineering org. Many folks at the IC level in engineering + product are overworked and are being asked to wear multiple hats that often have conflicting interests, while simultaneously being held to unknown metrics with no clear indication of exactly how performing to standards will benefit their career. CTO does not trust internal talent (they are also the CPO, I should add): Multiple senior SonderMind engineering + product folk have departed the company in the past few months, losing YEARS of vital product + codebase context, with many of those departures being due to promotion rejections at the CTO level (approved at all other levels). Further, the engineering org has no plan to better support teams due to the recessionary environment (despite saying it’s a buyers market), promote internally, or open up new positions to support teams that are stretched too thin. In the current environment, becoming an engineer at SonderMind is a dead-end job.

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SonderMind Response
3y
Thank you for taking the time to share your feedback regarding your experience at SonderMind. I am glad to hear that you feel the work you do directly impacts the ability for people to access mental health services. I also appreciate your candor regarding some of the challenges you have faced during your time here. Your feedback will help us to develop better processes & programs that will better serve our employees, and we encourage you to reach out to your People Business Partner to share any additional information. Again, thank you for writing this feedback. We appreciate it.
5.0
Jun 28, 2019

Deserving of Best Place to Work

Recommend
CEO approval
Business Outlook

Pros

The office culture is bar none. While the workload is high much like any startup, there is always the expectation that if you raise your hand for help, there's support available. The office is centrally located across from Union Station making commuting super easy (especially since the company covers 100% of an EcoPass cost for full-time employees). Unlimited free (and healthy snacks), great employee benefits, 401K matching, and amazing coworkers.

Cons

We're growing quickly so work pace is definitely fast. But plenty of support from leadership and teammates to make it

Viewing 22 - 24 of 186 Reviews

Glassdoor has 266 SonderMind reviews submitted anonymously by SonderMind employees. Read employee reviews and ratings on Glassdoor to decide if SonderMind is right for you.