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Sonic (Internet and Phone)

Engaged Employer

Sonic (Internet and Phone) reviews

3.3

49% would recommend to a friend

(169 total reviews)
avatar

Dane Jasper

70% approve of CEO

49% positive business outlook

Sonic (Internet and Phone) has an employee rating of 3.3 out of 5 stars, based on 169 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sonic (Internet and Phone) employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

169 reviews
2.0
Nov 11, 2011
Recommend
CEO approval
Business Outlook

Pros

On the surface, Sonic.net appears to be a great place to work. They have a fun, casual work environment and they do a good job of hiring smart, young, energetic employees. For young workers looking to gain some tangible work experience, this can be an opportunity to get hands-on with some interesting technology. They have a local niche in the marketplace, and a small, but loyal customer base. Additionally, they put on good holiday parties and company events that build camaraderie among workers.

Cons

As others have mentioned, the pay at Sonic.net is abysmal. I would estimate it to be probably about half of what one could earn working for a larger company doing essentially the same work. The benefits are either prohibitively expensive or simply not offered. Additionally, Sonic is a small company with stagnant growth. They have been roughly the same size for the past decade and, consequently, there are few opportunities for advancement and promotion. They face constant, increasing competition from larger companies like AT&T and Comcast, who can offer most of the same services at approximately the same rate. It's tough to see this company becoming anything more than what they already are. It's much easier, in fact, to see them becoming smaller or eventually purchased by a larger company. From a leadership standpoint, the CEO is very intelligent and deserves recognition from building a viable company from the ground up. However, he has practically zero work experience outside of Sonic and appears to have no formal management or leadership training. This becomes clear in how responsibilities are delegated and how employee feedback is either dismissed or simply ignored completely. One gets the feeling working there that the CEO rules the company with an iron fist because of a belief that his way is unquestionably the right way and that the young, underpaid workers serve him and his interests instead of the other way around.

1.0
Jun 1, 2018

Lipstick on a Pig

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can bring your dog to work. Coworkers are fun people. Games in the break room.

Cons

The 3 "pros" I listed are perks that Sonic offers to entice people to work under terrible management and for very little pay. There is ZERO accountability. You have co workers that work their tails off to pick up the slack of those who skate by. And not a soul is paid fairly. Or, treated like an actual responsible adult. Most of management's work experience is solely Sonic, therefore they have no real leadership or work experience. They act very selfish and immature and as a result, so does most of the staff.

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Sonic (Internet and Phone) Response
8y
Thank you for your feedback. If you'd like to discuss any specific issues you encountered here at Sonic, please reach out to SonicHR@sonic.com.
5.0
Mar 10, 2016

They really know how to treat their people here.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I'll say it again: They really know how to treat their people here. Everyone is friendly and helpful toward each other and our customers, and there's no shortage of clever puns and upbeat nerdiness around the office. We celebrate our successes together during monthly company-wide meetings, where raffle prizes and wads of cash are readily available for dedicated employees. The fun doesn't stop there: not only does Sonic throw one heck of a holiday party, but they also invite all of their staff to celebrate the company's birthday each Summer so we all can appreciate how far we've come from our humble beginnings. The good vibes trickle down from the co-founder and CEO, Dane Jasper, whose positive attitude and genuine kindness are a shining example to all. I'm closing in on my one-year anniversary at Sonic and I still pinch myself to make sure I'm not dreaming!

Cons

Sometimes we have growing pains as we try to keep up with our success, but I don't know what person in their right mind would complain. I like the constant shuffle of cubicles and new faces! It's a sign that our business is growing because we are doing a great job!

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Sonic (Internet and Phone) Response
9y
Thank you for being a proud member of the Sonic family. We do love celebrating success together, almost as much as we love working with you toward our shared goals: excellent products, the best customer service in the industry, and joy in the workplace.
Viewing 4 - 6 of 169 Reviews

Glassdoor has 175 Sonic (Internet and Phone) reviews submitted anonymously by Sonic (Internet and Phone) employees. Read employee reviews and ratings on Glassdoor to decide if Sonic (Internet and Phone) is right for you.