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      Sorenson Communications

      Engaged Employer

      Sorenson Communications reviews

      3.1

      36% would recommend to a friend

      (656 total reviews)
      avatar

      Paget Alves

      27% approve of CEO

      32% positive business outlook

      Ratings by demographic groups

      Sorenson Communications has an employee rating of 3.1 out of 5 stars, based on 656 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sorenson Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      656 reviews
      1.0
      Aug 3, 2022

      Company No Longer Cares About Employees

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The end result, helping people have functional equivalency and communicate with the world is a worthy pursuit

      Cons

      New ownership and new CEO/Management is not respectful to peoples time or efforts. They continuously throw away talented employees who have been here for years. Have seen them work good managers into the ground with 80+ hour work weeks and fire people if they disagree with the CEO's decisions at all. Consistently pays less then other companies especially to all of its front line workers.

      2.0
      Jan 29, 2022

      Not worth it

      Vrs interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Choose your own hours Good skill building experience

      Cons

      You are constantly guilted in to taking more hours because they’re always short interpreters The pay is peanuts compared to current market rates The deaf users don’t treat you like a human and management doesn’t do anything about it

      1.0
      Oct 14, 2020

      Mismanaged Operations & Stagnate Innovation

      Technical support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Breaks, lunches, and attendance policy are very relaxed. - Stocked break room. - 401k/Roth 401k w/ match

      Cons

      In previous carriers I have been shot at, lunged at with a knife, tackled by drug users, and threatened on duty. This job is more stressful than that was. - The company lacks initiative for innovation. - Software bugs fill the user experience with problems, increasing call volume. - No communications between management and employees. - Too many unproductive meetings. - No compensation increases for performance or inflation. - Turnover is high and workload is shifted to other departments without compensation evaluation. - Passive aggressive work environment. They won't tell you the things you need to improve on. Instead, they will build a file against you over time. - Suggestions are disregarded and never goes up through Chain of Command. - Health Insurance options are bad.

      Viewing 34 - 36 of 656 Reviews
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      ReviewsSorenson Communications reviews

      Glassdoor has 675 Sorenson Communications reviews submitted anonymously by Sorenson Communications employees. Read employee reviews and ratings on Glassdoor to decide if Sorenson Communications is right for you.