Is Sorenson Communications a good company to work for?

Sorenson Communications has an overall rating of 3.1 out of 5, based on over 676 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 36% of employees would recommend working at Sorenson Communications to a friend and 32% have a positive outlook for the business. The best reviews about Sorenson Communications have been left by employees working as Trainer , Leiter Kundensupport / Betriebsleiter and Video Interpreter .

Does Sorenson Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Sorenson Communications employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Sorenson Communications. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Sorenson Communications?

36% of Sorenson Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sorenson Communications 3.6 out of 5 for work life balance, 3.0 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Sorenson Communications?

Captioning Agent (102) , Interpreter (28) , Captioning Agent (CA) (27) , VRS Interpreter (22) , Sign Language Interpreter (20) , Caption Agent (19) , Video Interpreter (19) , Operations Coordinator (17) , Video Relay Interpreter (16) , Account Manager (12) , Communications Assistant (12) , Leiter Kundensupport / Betriebsleiter (12) , Trainer (12) , Captioning Assistant (9) , Customer Service Representative (9)

What are the pros of working at Sorenson Communications according to real employee reviews?

"Flexible schedule, work from home" ((in 37 reviews)); "Great for people who are introverts!" ((in 30 reviews)); "Flexible schedule and at" ((in 28 reviews)); "Flexible Hours (I was able to complete schooling and switch my schedule around to fit each semester's hours)" ((in 27 reviews)); "Benefits were good." ((in 19 reviews))

What are the cons of working at Sorenson Communications according to real employee reviews?

"Management was poor." ((in 48 reviews)); "low pay and not very flexible on scheduling" ((in 40 reviews)); "Annual layoffs and no solid understanding of the company's core business and strengths." ((in 13 reviews)); "NO raise in many many years." ((in 12 reviews)); "No opportunity to move from part" ((in 7 reviews))

What are employees saying about Sorenson Communications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sorenson Communications layoffs and their outlook for job security at Sorenson Communications in 2026.

What are the top reviewed Sorenson Communications locations?

Salt Lake City , Taylorsville , San Antonio , Henderson , Scottsdale , Rochester , Las Vegas , Tucson , Colorado Springs , Austin , Meridian , Atlanta , Dallas , Houston , San Diego , Denver , Tampa , Saint George , Orem , St. George , Saint Paul , Cincinnati , Riverside , Boise , Kansas City , New York , Oklahoma City , Los Angeles , Vancouver , Orlando

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Sorenson Communications

Sorenson Communications reviews

3.1

36% would recommend to a friend

(657 total reviews)

Paget Alves

27% approve of CEO

32% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Diversity & inclusion

3.0

Culture & values

2.9

Compensation and benefits

2.4

Senior management

2.4

Career opportunities

Sorenson Communications has an employee rating of 3.1 out of 5 stars, based on 657 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sorenson Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

657 reviews

1.0

May 18, 2022

They dont really care about us

Communications agent

Recommend

CEO approval

Business Outlook

Pros

Completely remote available if you are able to do the job well

Cons

Management more focused on doing cocaine at corporate parties than maintaining a functioning company

3.0

Nov 25, 2021

Not about the profession anymore, you are just a button pusher

Vrs interpreter

Recommend

CEO approval

Business Outlook

Pros

- Flexible schedule - Work as much or as little as you want - Great coworkers - Expectations are clear, even though difficult to maintain

Cons

- Management plays favorites, have their pets and you only hear from them when you are below expectations/numbers. - If you get in the cross hairs of management, they will find something to get rid of you. Terminations do not seem to be based on work performance. I have seen phenomenal managers terminated. - Need to change their business model, they still think they are the only place in town to work, there are so many opportunities for Interpreters now. Which makes it easier to work other places instead. - Value the employees you have and give them a raise so they will work more versus hiring non-certified people who do not have basic knowledge of the work or the skills to process calls.

5.0

Oct 28, 2020

S. ATL. SVRS Center - East Point, GA.

Sign language interpreter

Recommend

CEO approval

Business Outlook

Pros

The # 1 Pro is the Director! The center is also very convenient to I-85/75 & I-285 and the ATL. airport. The professional office complex offers free, safe parking with security/police. The center provides free snacks, and plenty of breaks. Co-workers are team players and friendly. Company allows you to bid for either weekly or quarterly set schedules.

Cons

very limited full-time positions available, long call holds, some calls can become challenging,

Viewing 100 - 102 of 657 Reviews

Jobs at Sorenson Communications

Sign Language Interpreter - ASL/English VRS - Part Time - San Juan, Puerto Rico

Sign Language Interpreter - VRS - Part Time - Houston, Texas

Sign Language Interpreter - VRS - Part Time - Manhattan, New York

Sign Language Interpreter - VRS - Part Time - Tucson, Arizona

Sign Language Interpreter - VRS - Part Time - St. Cloud, Minnesota

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They dont really care about us

Not about the profession anymore, you are just a button pusher

S. ATL. SVRS Center - East Point, GA.

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