Sovos reviews

3.4

60% would recommend to a friend

(583 total reviews)
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Kevin Akeroyd

44% approve of CEO

46% positive business outlook

Sovos has an employee rating of 3.4 out of 5 stars, based on 583 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sovos employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

583 reviews
1.0
May 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Loved the colleagues. Loved the project and the work per se. Loved almost everything. Full remote work.

Cons

When they hire you they promise you things. Then you will have the trial period of 6 months. you keep asking for feedback: none given. You ask if everything is ok. They say yes. You refuse other options because you like the company and the project... one day before your trial period ends, they invite you to a quick call, fire you and remove access to everything so you cannot even say goodbye to your teams!!! ONE DAY!!!! And remember, you have been asking and wanting updates and feedbacks... if they had been honest, everybody would win.

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Sovos Response
2y
I want to thank you for taking time to write a review and share your experience. I am happy to hear you loved your colleagues – and I wholeheartedly agree with you. The people at Sovos are what makes it such a great place to work. I’m also happy to hear you appreciated the way we attack our workloads and empowered employees through our flexible work environment. I want to address your experience about feedback and your departure. We have high expectations of managers at Sovos and we have programs to clearly communicate those expectations and help managers achieve them. Every team member with direct reports is required to attend and fully participate in our Manager Boot Camp where we outline best practices of communication cadences, performance management, and more. While our strategy of Best Managers is extremely important to us, it’s always an area we can improve. We are very focused right now on leadership enablement and accountability to truly ensure our managers across the business are successfully communicating with all team members. This last year has been a time of dramatic transformation for Sovos. While we are very excited about where we are headed, change at the scale we have taken on requires some tough business decisions, including layoffs. These decisions are always extremely difficult and not made lightly. We do our best to support every employee who is transitioning out of the business during such a difficult time for them and their families. As you rightly point out, we work with some highly sensitive information. As such, we have very high information security standards and need to adhere to these policies and client data protection commitments, including limiting access to our internal systems after a departure. I hope you have been able to stay connected with your Sovos colleagues since departing, and if not, I encourage you to reach out to continue the positive connections you made here. Our Information Security teams are always focused on enhancing our security processes to ensure we maintain these high standards. I I wish you the best in your future endeavors and thank you again for taking the time to share your experience. - Eric Lefebvre, Chief Technology Officer
2.0
May 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Lots of talented and kind people that are committed to their customers.

Cons

New CEO and leadership have pushed out a a lot of talent with institutional knowledge. Lots of layoffs so proceed with caution.

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Sovos Response
2y
Thank you for leaving your thoughts here. I second your statement that our team is extremely committed to providing their customers with the best experience possible when choosing Sovos to partner with. This is why we have been and continue to receive great feedback from our customers that Sovos is supportive and helpful with problem-solving, follow-ups, and providing knowledge and education when needed. At the same time, we know we can continue to focus on improving our customer experience and we are excited to see what the future holds. Layoffs are not unique to Sovos; every successful company needs to continue to re-evaluate performance and make business decisions that will benefit the company as a whole. We do not take layoff decisions lightly and we do our best to support every employee fairly and equally who transitions out of the business. With new leadership comes new ideas to the betterment of Sovos and structure of the organization. We are openly sharing with our teams what our future plans are, and we will continue to stay as transparent as possible. Thank you for your thoughts as they are extremely valuable and helpful to our team as we move forward. Alice Katwan – President, Revenue
3.0
May 2, 2024

Just so so

Recommend
CEO approval
Business Outlook

Pros

Having worked with good people

Cons

Pressure to work more and not having laid out rules and workflows

Viewing 112 - 114 of 583 Reviews

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