Sovos reviews

3.5

60% would recommend to a friend

(586 total reviews)
avatar

Kevin Akeroyd

50% approve of CEO

47% positive business outlook

Sovos has an employee rating of 3.5 out of 5 stars, based on 586 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sovos employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

586 reviews
2.0
May 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO and remote schedule

Cons

Leadership is awful. Direction of business is not great. Pay is awful. Solutions are awful and have no market share making the OTE completely unrealistic.

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Sovos Response
3y
Thank you for your feedback. I’m glad to hear the flexibility at Sovos is something that you benefited from – we hear that often! I am sorry to hear some of your other feedback. I do want to push back a bit on some of your critique about our products and solutions. We continue to invest heavily in R&D and technology solutions and are continually advancing our commitment to providing full support for our existing products and services. We also continue to bring new solutions to market that address the rapidly changing regulatory environment. All of this has made us the market leader in the regulatory compliance space. I am incredibly proud of the solutions that we have already built and continue to support, and I am energized about the prospects that lie ahead. I am genuinely sorry you were not able to feel this in your time here, but the opportunity in front of us is truly incredible. I wish you the best of luck in your future endeavors.
4.0
Apr 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Excellent team and leadership- they would give care packages during tax time and have meetings/ check ins for the team.

Cons

Ridiculous hours during tax time. I made it one tax season with 16 customer companies that I covered. If it hadn't been work from home the hours would have been impossible. I was part of a buy out from another software company (that's how SOVOS grows/ by buying out other companies), and so the transition from my former employer to SOVOS was a bit traumatic. I was transitioned from an sales support role to a tax compliance role and it was not for me.

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Sovos Response
3y
Thank you for taking the time to write this review. We are so pleased to see your satisfaction with the Compliance Services team and leadership. We take a lot of pride in knowing our support to the team creates a collaborative and inclusive environment. I am sorry to hear you did not have the best experience with our busy season. The annual nature of the tax work this team supports can be stressful, especially when you are going through a transition into a new environment at the same time. As you mentioned, we do what we can to lighten the burden by allowing flexible work arrangements and other support during the busy season. It really is an all hands on deck approach. We also offer flexible time off benefits to ensure that our teams can have the break they very much deserve after tax season is over. Every year we also have focused efforts to continue to improve the impact of the heavy workload on our operations teams during tax season. Although this role did not fit your interests, we appreciate your valiant efforts to our customers to ensure a positive experience for them. Thank you again for the time you have spent with us. We wish you the best of luck in the future!
3.0
Nov 29, 2022
Recommend
CEO approval
Business Outlook

Pros

Great Coworkers Unlimited PTO Hybrid Opportunities

Cons

Pay and Benefits could be better Not very organized

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Sovos Response
3y
First of all, you are so right- we have many great Sovosians working across all departments. I’m also pleased to hear you appreciated our flexible work environment- including the ability to work from home and our paid time off program, MyTime. We truly value employees and want to make sure everyone has the flexibility they deserve. Our Compliances Services department has a very structured and straightforward career path which allows for fast-tracked progression. I actually like how you called out “getting your foot in the door” because I think that is one of the best things Sovos can offer employees, especially entry and junior level roles. Sovos has many opportunities to advance and develop, not only in the Compliance Services organization, but across the organization. I believe almost every department at Sovos has someone within their team that started their career in Services, and we have many tenured Services team members who’ve taken advantage of the career path within the department. Your feedback is greatly appreciated. Wishing you continued success, Ruth Fornell
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