Spectrum reviews

3.3

52% would recommend to a friend

(18,943 total reviews)
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Chris Winfrey

52% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,943 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Oct 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent pay, but new pay structure makes the stress not as worth it. Average commission check was about 1.5k-2k. You get free food sometimes If you like talking to people, you will see the job as bearable.

Cons

Management is completely clueless and only cares about money and numbers. If you are seen as "not a team player," they will do anything in their power, both ethically and unethically, to bully you till you quit. So many people dont know what they are not doing that you will get used to hearing calls about people who are calling back because a previous employee didnt do their job. Work is stressful enough, but management makes it unbearable. I suggest using this job as a stepping stone. There is no advancement other than supervisors, and supervisors get paid an average of the team, which is not worth more stress.

3.0
Oct 9, 2025
Recommend
CEO approval
Business Outlook

Pros

PTO, benefits, advancement opportunities and pension.

Cons

You make the same money as an older experienced guy as you do as an 18 year old. You also travel 5 days a week with no overtime.

3.0
Oct 8, 2025

Okay for the Money

Recommend
CEO approval
Business Outlook

Pros

The money is there to be made, and they want you to make it. The benefits are pretty solid, and upward mobility is available if you have the mental capacity for it.

Cons

High stress, even if you are performing well and making good bonuses they will still push you and stress over little things. Sometimes your queue get filtered with disgruntled customers and they still expect you to make sales. Other associates are always making unethical sales so you will constantly be reviewed.

Viewing 724 - 726 of 18,943 Reviews

Glassdoor has 20,025 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.