Spectrum Tech Representative reviews

2.6

11% would recommend to a friend

(91 total reviews)
avatar

Chris Winfrey

6% approve of CEO

28% positive business outlook

Tech Representative employees have rated Spectrum with 2.6 out of 5 stars, based on 91 company reviews on Glassdoor. This indicates that most Tech Representative professionals have an average working experience there. Spectrum is rated 27% below average by Tech Representative professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

91 reviews
4.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice people. Supportive. Try to work with you as much as they can.

Cons

Obsessed with robots and their ability to judge whether a call is negative, positive, or neutral. Uses that as a standard to judge employee performance. Unfair and biased in that respect. I feel like a YouTuber in the worst way. Not the glitz or the glamour. Just the annoyance, frustration, and disappointment. As I am subject to the algorithm just as they are. They just call him SAM.

Viewing 1 - 3 of 91 Reviews

Glassdoor has 20,072 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.