Spokeo reviews

3.5

61% would recommend to a friend

(168 total reviews)
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Harrison Tang

72% approve of CEO

52% positive business outlook

Spokeo has an employee rating of 3.5 out of 5 stars, based on 168 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spokeo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

168 reviews
3.0
Oct 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Spokeo was a great job to have in regards to having a full time job with great occasional team events and in house lunches. It’s a smaller company and a lot of the employees are friendly to each other.

Cons

The company hired 3 B2B sales associates via temp work agencies and let all 3 sales agents go after roughly two years of employment for various insignificant reasons then te hired new talent directly under salary compensation vs hourly. Maybe Spokeo was testing the waters with the new B2B sales team when the original team was hired. A new senior leader was brought in from another company and he was a nightmare to work under for the B2B sales team.

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Spokeo Response
1y
Thank you for taking the time to share your experience with us. We’re glad to hear you enjoyed the camaraderie, and team events, that we offer as part of our work culture. Creating an environment where team members feel supported and connected is important to us, and we’re always looking for ways to improve that experience. Regarding your feedback on our B2B sales team and leadership, we appreciate your perspective and take it seriously. We would note, that none of our account executives are hired via temp agencies but are direct hires with commission opportunities. We do understand how leadership styles can greatly impact the work environment, and we are committed to fostering growth, providing thoughtful coaching, and ensuring our team members feel valued. We’ll continue to evaluate how we can better support all employees, including through leadership development and open communication. Thanks again for your time with us, and we wish you all the best in your future endeavors.
1.0
Jun 8, 2024

Family business

Recommend
CEO approval
Business Outlook

Pros

- Good "hourly" pay if you throw away your sense of ownership of caring about the business and considering that working load requires significantly less than 40 hours per week. You can comfortably work another full time job, still having good work life balance. People have commonly rated 3-5 days for a ticket that in another company would give consistently given 1 day. Not a bad thing if you want to chill and earn free money. Just don't do any extra work otherwise you'll be the black sheep in the herd. - Cool team bonding and company events - There are cool people here, but they don’t have any decision making power. - Good place to chill and work a side job or another full time and "retire". Not a great place to grow if you're not related to any of the founders. - Flexible working hours

Cons

- If you have an ownership mindset, you will hate your life here - Boring work with almost no distinguished job titles, you're pretty much all working on the same set of tickets that upper management decides is most important - People in power don't care product is bad. Just because SEO went down, less people can get scammed from the product and hence financials go down. Good products will get traffic regardless of SEO. There are competitors out there that do not charge a dime with more accurate information. Result is a 20% team downsize and slashed benefits. - Top down leadership with most of the true decision making power dependent on the CTO who has to sign off on literally everything, at least in terms of anything technical. 99% of the decision making power is based on family business as there are a lot of related relatives in the company from C suite perspective so they basically have immunity and are important stakeholders. - Highly political environment despite feeling that it is fairly casual. Since CTO has to sign off on everything, everyone else is just concerned about keeping him happy rather than improving the product. Leadership is low-key looking for slaves without being too direct. Aka sheep who just follow orders. - False sense of teamwork and closed minded leadership. Not forward-thinking. Stubborn. - Dystopian environment and culture.

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Spokeo Response
2y
We’re certainly proud of the fact that we provide strong pay and benefits and have a strong company culture, an aspect of which is bringing teammates together for fun, interesting events (either in-person or virtually, depending on each teammate’s location preference). Though there are times that specific work just has to get done, we also try to give engineers the opportunity to work on other projects that are suited to their skills, interests, and/or appetite for learning, while also striving to respect each person’s desired level of work-life balance. Teammate engagement is something we regularly seek feedback on (through surveys and other channels). Though there is always room for improvement, our survey results show that we have made significant strides in creating an environment that promotes and fosters teammate engagement (though engagement is a two-way street that requires teammates to be willing to engage). If you are a current employee, you know that listening with empathy is one of our core values. We encourage you to reach out confidentially to our HR Department if you feel uncomfortable speaking directly with the CTO. They are here to understand your concerns better and work with you to find ways to enhance your engagement and experience at Spokeo. We are committed to working together to create a positive and productive work environment for everyone.
1.0
Jun 5, 2024
Recommend
CEO approval
Business Outlook

Pros

* True Remote-First Culture: Never felt pressured to go into the office * Decent Compensation: Salary and benefits are... satisfactory. * Many engineers care about best practices and advocate for positive changes in the codebase. * Less bureaucracy: As a small company, there is less red tape, though it's not completely absent. * Work-Life Balance: Used to be good, but has been deteriorating amidst the scramble to save the company.

Cons

* Recent 20% staff reduction * Ongoing Silent Layoffs: Folks frequently fired for 'performance reasons' * Incompetent Engineers: Promotions are based on seniority and politics rather than performance, and people are often fired for going against the grain * Lack of Diversity, especially among engineers/leadership. Practically zero female representation. D&I efforts are lip service at best

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Spokeo Response
2y
We continue to serve millions of unique visitors on a monthly basis and will keep investing in new products and features so that we can indeed unlock more value for our users and subscribers. Despite recently having to make the tough decision to part ways with some teammates, we continue to be bullish about the future. Our company culture remains vibrant, and we continue to offer perks like our flexible work location program (thank you for noting it!) and great healthcare benefits while also keeping our compensation packages highly competitive.
Viewing 7 - 9 of 168 Reviews

Glassdoor has 178 Spokeo reviews submitted anonymously by Spokeo employees. Read employee reviews and ratings on Glassdoor to decide if Spokeo is right for you.