Spot reviews

Most of the other people are fresh out of college so those kids are annoying. I've worked at another freight brokerage and it must just be the industry but to get ahead, you have to take the good accounts from departed coworkers, hitting commission on your own is near impossible. That's how all the longer-tenured reps who are actually making good money got there; they just got accounts from other reps who've left. I was there for two years and not a single person in that two years hit their commission. Not saying it's Spot's fault but it's the industry; there is absolutely no loyalty with your customers. As a broker, you're completely expendable. If they find someone who's $5 cheaper, they'll drop you like a hot rock. This job is really only for kids right out of college, if you've worked anywhere else you'll be quickly frustrated. At least in the last few years, very difficult to hit commissions or move up. Management sees Spot as a cool, laid-back place to work but it's anything but. You are on-call 24/7, literally. There's a bowling alley for some reason but it's for show, no one uses it.

EVERYTHING ELSE IS TRUE. Toxic environment. No need to be redundant and repeat what everyone else is saying, just know the other complaints are completely valid. Everything is highly numbers driven, as most sales jobs are, but management cares more about numbers than they do about their workers. We have full capability to work from home (everything we do is phone/computer based) but with the current coronavirus situation, we are still expected to be present in the office despite everything else around shutting down (which is an extremely open workspace. Long desks with 2 computer screens designate your workspace, no cubicles. If anyone walks in carrying the virus, we're all at very high risk) because God forbid a national emergency would cause any type of lull in productivity. Not only are we fully capable of working from home, it's expected that we work from home outside of regular office hours and are available to solve any issues for customers or drivers 24/7. If you want to be successful, you can also say goodbye to weekends and holidays-- expect to work on black Friday, Christmas Eve, etc and take calls at 3am if there is an issue with your shipment. But during a national health emergency we are still expected to work in office because the idea of losing any amount of productivity to keep employees safe and healthy would be ridiculous.