Spreetail reviews

3.6

68% would recommend to a friend

(555 total reviews)
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Josh Ketter

64% approve of CEO

67% positive business outlook

Spreetail has an employee rating of 3.6 out of 5 stars, based on 555 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spreetail employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

555 reviews
1.0
May 24, 2018
Recommend
CEO approval
Business Outlook

Pros

Nothing, avoid at all costs

Cons

Over worked, under paid, "benefits" designed to make you work more, fake camaraderie among peers, high turnover!

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Spreetail Response
7y
We appreciate your feedback and are sorry to hear that you felt any aspect of Spreetail was inauthentic during your time with us. We do understand that our culture isn't for everyone, and wish you all the best on your journey.
2.0
May 4, 2018
Recommend
CEO approval
Business Outlook

Pros

The office is new and looks very nice. They have a bar and nice big break room with free coffee along with a pool table, dart board, skee ball, and shuffleboard table (although these are very rarely used). The computers are new and they provide a multiple monitor setup and a standing desk and ergonomic chair. They have a good back story that makes the company fun and easy to sell to new employees and business partners. A large portion of their software is built in house and can be customized to the changing needs of eCommerce very quickly.

Cons

Spreetail is lead by inexperienced people who do not like to be challenged and cannot answer when they are questioned about the plans they come up with and how they realistically expect to achieve them. The CEO and core leaders are overconfident, do not understand a full long term P&L and are un-involved in the day to day business, many are rarely present in the office and thus are disconnected from their employees. This is not a retail company; they are a software company and do not understand how to be merchants, business intelligence analysis, or long term planning and forecasting. Extremely high turnover and an inability to recruit and retain experienced professionals is a key failure. While I was with the company I saw multiple mid to executive level employees with strong experience choose to leave in less than a year as they discovered, as I did, that they did not have a true plan or focus. Morale is synthetic and manufactured in order to look good publicly, but most all employees were stressed out, given unrealistic expectations, and hated coming to work. Very high pressure to post good public reviews on multiple social media platforms in order to be seen as a team player and to boost the company's image. They are probably at high risk of a lawsuit due to age discrimination as there are only a very small percentage who are over 30 let alone over 35. It appears that in order to keep overhead down they are focused on only hiring new college grads or people with only a couple years experience. If you watch their new hire announcements, which are frequent on social media, you will see a definite trend towards the younger candidates.

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Spreetail Response
8y
We appreciate your feedback. Creating a great place where people are proud to be from here is important to us. While we are investing more and more in learning and development (more on that below), ultimately we are not perfect, and we can absolutely own that. Even so, our growth over the past 13 years — 64% YoY at the time of posting this — shows that we are doing many things right as well. We are a company that has work to do, that is for sure. We are chasing perfection in all areas of our business, and a big area that you highlighted is on the growth and development of the team. Below is a list of ways we've expanded development in the last six months. Definitely many more things we hope we can get to. • Expanded onboarding program to 30 days of business and culture impact • Launching an Emerging Executive Leadership Program in the next month • Launching Fulfillment Center Leadership Development Program • We will run six Leadership Development Programs this year, with over 60 people going through • Created a Career Coach role specifically focused on people developing into new roles/expanding responsibility The other main area highlighted is on the culture. While we don’t view what you put as the culture, we do understand that our culture isn't for everyone. When we hire, we try our best to find the right people both in terms of culture and the impact they can make. Most of the time we succeed at those finds, but not always. We focus on impact. Previous experience helps get an interview, but it doesn't do much once the person is here; then it's about impact. We want people who want to be part of what we are doing, who are focused on making some incredible happen, and who understand what it takes to do that. There are many people who are really great people, but probably not right for Spreetail, and that is OK. We wish you well on your journey, thanks for the feedback!
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Glassdoor has 618 Spreetail reviews submitted anonymously by Spreetail employees. Read employee reviews and ratings on Glassdoor to decide if Spreetail is right for you.