1.0
May 28, 2025
Disappointing Experience despite a promising mission
Current employee, more than 1 year
Recommend
CEO approval
Business Outlook
Pros
Working from home is nice
Cons
The company promotes removing all barriers to mental health but sadly this commitment doesn't extend to care support team. Burnout is widespread, Leadership is aware and does not address the root issues. Communication is inconsistent, frequent changes to policies and systems often announced late or not all. Not enough team member's to support the volume. Feels more focused on profit than employee or customer's wellbeing. If you're looking for a supportive, transparent or sustainable workplace this isn't for you or me. Looking elsewhere because things remain the same.