Is SpringHill Suites a good company to work for?

SpringHill Suites has an overall rating of 3.3 out of 5, based on over 363 reviews left anonymously by employees. This rating has been stable over the past 12 months. 51% of employees would recommend working at SpringHill Suites to a friend and 42% have a positive outlook for the business. The best reviews about SpringHill Suites have been left by employees working as Night Auditor/Front Desk Agent , Front Desk and Front Desk Receptionist .

Does SpringHill Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, SpringHill Suites employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at SpringHill Suites. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at SpringHill Suites?

51% of SpringHill Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SpringHill Suites 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at SpringHill Suites?

Front Desk Agent (40) , Housekeeper (30) , Front Desk Receptionist (26) , Front Desk Associate (13) , Breakfast Attendant (12) , Night Auditor/Front Desk Agent (11) , Front Desk (10) , Night Auditor (9) , General Manager (8) , Housekeeping (8) , Bartender (7) , Front Desk Supervisor (6) , Front Office Manager (6) , Guest Service Representative (6) , Guest Service Agent (5)

What are the pros of working at SpringHill Suites according to real employee reviews?

"Very laid back great people to work with" ((in 11 reviews)); "Benefits and great brand." ((in 10 reviews)); "Few of the coworkers are nice" ((in 9 reviews)); "Beautiful property to work at and great staff!" ((in 8 reviews)); "Good work environment" ((in 6 reviews))

What are the cons of working at SpringHill Suites according to real employee reviews?

"Poor management higher ups were barely at work and the whole staff was lazy" ((in 33 reviews)); "Low pay and older hotel" ((in 32 reviews)); "Long hours and terribly unorganized." ((in 9 reviews)); "bad manager no overtime every single weekend" ((in 8 reviews)); "Lack of upper management" ((in 6 reviews))

What are the top reviewed SpringHill Suites locations?

Houston , Navarre , Bloomington , Charlotte , Birmingham , Rexburg , San Antonio , Orlando , Savannah , Orange Beach , Salt Lake City , Grandville , Lansing , Concord , Denton , Little Rock , Anaheim , Temecula , Denver , Beavercreek , Chicago , Norfolk , Milwaukee , Ardmore , Oklahoma City , Durham , Fort Worth , El Paso , Chattanooga , Dayton

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SpringHill Suites

SpringHill Suites reviews

3.3

51% would recommend to a friend

(349 total reviews)

Arne Sorenson

61% approve of CEO

42% positive business outlook

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SpringHill Suites has an employee rating of 3.3 out of 5 stars, based on 349 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SpringHill Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

349 reviews

3.0

Oct 3, 2023

Used to work

Front desk

Recommend

CEO approval

Business Outlook

Pros

There are slow times. Busy on summer.

Cons

Be ready with Rude guest, some are very entitled specially if higher member. not enough support from management needs to pamper the guest even though they are already at fault.

2.0

Sep 18, 2023

Under Funded and Poor Managment

Sales coordinator

Recommend

CEO approval

Business Outlook

Pros

Nice front desk employees with great customer service skills

Cons

Manager is not professional and talks down to employees

5.0

Aug 30, 2023

Not Enough to Live On

Guest service agent

Recommend

CEO approval

Business Outlook

Pros

Friendly work environment with lots of bonding

Cons

Bonding doesn't make up for lack of pay.

Viewing 94 - 96 of 349 Reviews

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Hotel Front Desk Agent

Hotel Front Desk Agent

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Used to work

Under Funded and Poor Managment

Not Enough to Live On

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