Staples Front End Associate reviews

2.4

19% would recommend to a friend

(21 total reviews)
avatar

Michael Motz

4% approve of CEO

2% positive business outlook

Front End Associate employees have rated Staples with 2.4 out of 5 stars, based on 21 company reviews on Glassdoor. This indicates that most Front End Associate professionals have an average working experience there. Staples is rated 32% below average by Front End Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

21 reviews
5.0
Oct 20, 2016

Cashier

Recommend
CEO approval
Business Outlook

Pros

Customer service interaction, active good bosses

Cons

Continuing corporate pressure, seemingly micro-managing

1.0
Jul 30, 2010
Recommend
CEO approval
Business Outlook

Pros

The Pros are few and far between - the company is at least adequate in working with personal time off for employees and they seem to have an effective Management Training program.

Cons

First of all, compensation (at least from Associate Managers down) is very poor; well below the national standard for similar positions. The 3 main positions within each store - Front End, Easy Tech, and Copy Center - all make minimum wage. While this may be fair wage for the Front End associates (but in my opinion, it is not), it is downright inexcusable for the Easy Tech and Copy Center associates. Their hard work and outstanding rapport with their customers brings in plenty of business to the store yet earns them next to nothing in return. Also, in my experience, Management on most levels is unresponsive to employees and sometimes is directly disrespectful. Though there are some good managers, my dealings with them have been difficult. Customers can be troublesome at any job, but the added stress of unhelpful coworkers and managers make the workday close to unbearable. Though I'm sure there are those out there who have had different experiences with the company, I would never recommend them to anyone searching for a job.

Viewing 19 - 21 of 21 Reviews

Glassdoor has 15,198 Staples reviews submitted anonymously by Staples employees. Read employee reviews and ratings on Glassdoor to decide if Staples is right for you.