Starbucks reviews

-Barista have way more power than any SM. Their word is taken at face value and SMs are not treated with the same Mission and Values they expect us to uphold. -Job satisfaction here is 100% reliant on who your district manager is. It can either be the best place you have ever worked or make you want to cry in the car on the way in everyday. -Peer group also a big part of job satisfaction, peers that don’t care about each other creates a toxic work environment. -Goals can be very overwhelming with the resources given. 40-40 second out of the window time is expected during peak times. - ABSOLUTELY UNREASONABLE “customer connection” score expectations. The question we have to score a perfect 7/7 on is “How well did the barista get to know you?” But they want us to only see them for 40 seconds. Survey results are often confusing and unhelpful. -You will be on call 24/7. If someone calls out you will be expected to cover the shift even if you are working 7 days in a week.

Work is unevenly distributed. Low pay compared to the industry. Depending on team you are working with, it can seem like theres no plan and folks are just throwing stuff on the wall to see if it works.