Company does not support managers with a realistic labor for buisness and a good attendance policy. Baristas and SSV if they don't feel like working a day they will just call the store and say I have a headache, or fever, or something else and even if they are doing that weekly you can't do anything about it unless they miss more than 40% of their shifts in the last 6 to 8 weeks. If you hold a barista or SSV accountable they will call your DM or corporate and create a fake story. If you hold any partner accountable for performance or punctuality they end up quiting and even if you leave notes or put not rehireble they end up getting hired next month in other store. Company pay only $10 for a barista and $12.70 for SSV so it is very hard to retain them because they can get much higher pay or similar with less stress. Whenever you talk to your DM to share concerns about low wages or the low amount of hours they give for labor that does not support business growth, stress partners and leaves the DM end up blaming things on you. Your DM will make you feel like you are a bad manager and that people leaves leaders and not the company.
