Stark Carpet reviews

3.5

63% would recommend to a friend

(148 total reviews)
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Chad Stark

68% approve of CEO

55% positive business outlook

Stark Carpet has an employee rating of 3.5 out of 5 stars, based on 148 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stark Carpet employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

148 reviews
1.0
Apr 21, 2023
Recommend
CEO approval
Business Outlook

Pros

No pros I can think of

Cons

Most unprofessional office you will ever work in in New York City. Management is absolutely clueless and unprofessional. Toxic work environment

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Stark Carpet Response
3y
Hello, Thank you for taking the time to share your experience. I'm sorry to hear that you had a negative experience working at STARK, and that you felt there were no positives to your time there. It's concerning to hear that you found the office to be the most unprofessional you have ever worked in, and that management was clueless and unprofessional. Additionally, a toxic work environment is never acceptable and can have a significant impact on employee morale and productivity. Your advice to management to "clean house and start over" is a strong statement, but it's important to provide constructive feedback to help the company improve. If you haven't already, I would encourage you to provide more specific feedback to management regarding your experiences and any suggestions you have for improvement. This may help them to identify specific areas where they can make changes to create a more positive work environment. If you would like to discuss the specific issues you experienced in greater detail, please reach out to me directly at cstark@starkcarpet.com to continue the conversation. Thank you again for sharing your feedback, and I wish you all the best in your future endeavors. Best, Chad Stark CEO
1.0
Apr 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Offers Quality Mainstream Traditional & Transitional Product Line.

Cons

Vague Pricing Structure, Overpriced Goods and Services, Image-Centric

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Stark Carpet Response
3y
Hello, Thank you for taking the time to leave a review. It's great to hear that you appreciate the quality of the traditional and transitional product line offered by Stark Carpet. I'm sorry to hear that you've experienced challenges with the pricing structure, and that you feel the goods and services offered by the company are overpriced. It's important for companies to have transparent pricing structures to avoid any confusion or frustration for their clients. Regarding your comment about the company being image-centric, it's important to note that many businesses place a strong emphasis on branding and marketing to promote their products and services. However, it's also integral for companies to maintain a focus on the quality of their products and client experience. I would encourage you to provide specific feedback to management regarding the challenges you've experienced with the pricing structure and any other concerns you may have. This can help them to identify areas where they can make improvements to better serve their clients. Thank you again for sharing your feedback, and I wish you all the best in your continued work at Stark Carpet. Best, Chad Stark CEO
4.0
Apr 1, 2023

Good Long Term Career

Recommend
CEO approval
Business Outlook

Pros

There is plenty of room for growth at this company, you might just have to prove yourself and be patient. They are always looking for ways to improve things whether it be product or processes etc. Leader in the industry and able to service designers of all price points.

Cons

Some of the salespeople have been there too long and are simply order takers. The salaries start a little too low compared to other companies in similar industries.

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Stark Carpet Response
3y
Hello, Thank you for your positive feedback about your experience at STARK! We are thrilled to hear that you saw plenty of room for growth and that you appreciate our commitment to continuous improvement. We believe in providing opportunities for professional growth and development, and we are glad to know that you see this as a positive aspect of working with us. We also take pride in our commitment to excellence in our industry. Our team works diligently to constantly improve our products, processes, and services to better serve our clients, including designers of all price points. We are thrilled to be recognized as a leader in the industry, and we are grateful for your positive feedback. Regarding your feedback about some salespeople being perceived as "order takers," we understand the importance of continuously developing our sales team and ensuring that they have the tools and training necessary to excel in their roles. We will take your feedback into consideration as we evaluate our sales training programs and opportunities for professional growth. We also appreciate your comments about the salaries at our company. We strive to offer competitive compensation packages to attract and retain top talent. While we regularly review our compensation structures to ensure they are in line with industry standards, we will take your feedback into consideration as we evaluate our compensation policies moving forward. Your feedback is valuable to us, and we are committed to continuously improving and providing the best possible experience for our employees. If you have any further suggestions or feedback, please do not hesitate to contact me directly at Cstark@starkcarpet.com. Thank you again for your feedback and best of luck in your next chapter! Best, Chad Stark CEO
Viewing 52 - 54 of 148 Reviews

Glassdoor has 154 Stark Carpet reviews submitted anonymously by Stark Carpet employees. Read employee reviews and ratings on Glassdoor to decide if Stark Carpet is right for you.