Stark Carpet reviews

The Dallas showroom suffers from poor management, with a weak, ineffective manager who fosters a toxic environment through gossip, favoritism, and lack of genuine leadership. After four interviews over three months to prove I could meet Stark's high standards, I was placed in a showroom that completely lacked them. Unlike other Stark locations that present an upscale image, the Dallas showroom feels like a home goods store, with holes in the carpet and thrift-store-quality furniture—embarrassing when speaking to high-end clients about luxury design. While Stark has an inventory of beautiful, expensive rugs, the showroom highlights $1,200 pieces in the window, and the sales team primarily focuses on low-hanging fruit, such as remnants and low-ticket items. The majority of the sales staff, led by the manager, are intimidated by those who can use technology, foster growth, and bring innovation to the team—skills that would make them look bad with corporate. While there are two exceptions, most of the team prefers to resist change rather than promote professionalism and progress