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Starship Technologies

Engaged Employer

Starship Technologies reviews

3.7

62% would recommend to a friend

(205 total reviews)

Ahti Heinla

87% approve of CEO

48% positive business outlook

Starship Technologies has an employee rating of 3.7 out of 5 stars, based on 205 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starship Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

205 reviews
1.0
Jan 25, 2022
Recommend
CEO approval
Business Outlook

Pros

The people you personally work with will often be pretty great, and better than the ones you only interact with remotely.

Cons

Consistent failure to implement simple fixes that would save hundreds of work hours across the company if it relies on anyone higher up. Constant implementation of band-aid solutions that over-complicate issues and do not last long, followed by band-aids for the band-aids when they break ad-infinitum. You will be underpaid. By a lot. Company doesn't seem to value workers and you will have to fight your heart out to even be considered for a raise that will bring you to the industry standard level of pay. Talk to other employees to make sure none of you are being cheated. Tendency to shift goalposts when you are promised a raise. It will be pushed back several times before you get it, if you get it at all. They do not understand work-life boundaries. You will get emails, questions, requests for you to do work for them when not there. I've known others that have been targeted aggressively for not answering their phones and helping with a problem when they were off the clock and they've been spammed with angry texts for being busy and unable to respond. Blame shifting is an serious issue. You will have fingers pointed at you a lot so you must be prepared to defend yourself. Be warned though, if you don't just take it, and the person shifting blame to you is someone who you need to interact with to get your job done, you may have to find ways to work around that person ignoring you. Things are not tested or thought through before being implemented, and very rarely will it not just add more work without bringing a benefit.

1.0
Jul 1, 2022

Great company headed in a bad direction

Recommend
CEO approval
Business Outlook

Pros

Some of the best team mates I have ever worked with, a great environment to work in, such a solid product in the autonomous delivery robot service.

Cons

Upper management has made some very poor and ill advised decisions which lead the company into a very bad financial situation, resulting in layoffs and what looks like a grim future for the company as a whole.

2.0
Sep 29, 2021
Recommend
CEO approval
Business Outlook

Pros

-Interacting with curious people who are interested in the robots. -Robots and their associated software are easy to learn to work with.

Cons

-Ridiculous interview process for a low-skill, low-paying job (3 video interviews, 1 'case study', and a month for a call back). -Job duties are vague - precisely because HR and higher ups have no clue what the position does, they just know we handle the grunt work. They use the robots as a lure, this job is not 'high-tech' in any fashion. -You have to virtually correspond (chat) with people in Europe in order to get the most basic of tasks completed, even if you could have done it yourself. -The fallibility of technology in general can make for a frustrating work environment. When both the robots and the apps used to control them are malfunctioning, there is literally nothing you can do. -No culture, no direction, no leadership, and no vision. Passing the buck is common here, as is having to use workaround solutions that just cause more problems later. No one is interested in fixing problems, just prolonging them.

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Starship Technologies Response
4y
Thank you for your feedback. We appreciate your thoughts as it is highly critical for our organization to recognize the experiences from all of our staff members. As we dove into this feedback, we realized there may have been a number of inaccurate claims. We are sorry you've felt this way and hope we can be better by closing the communication gaps here. Please feel free to reach out to our HR team at HR@starship.co, we'd love to connect with you and hear how we can better our ways of supporting our people at Starship.
Viewing 4 - 6 of 205 Reviews

Glassdoor has 223 Starship Technologies reviews submitted anonymously by Starship Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Starship Technologies is right for you.