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      State Farm

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      State Farm reviews

      3.4

      52% would recommend to a friend

      (19,800 total reviews)
      avatar

      Jon Farney

      50% approve of CEO

      46% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.4

      Culture & values

      3.4

      Compensation and benefits

      3.3

      Work/Life balance

      3.3

      Career opportunities

      2.9

      Senior management

      State Farm has an employee rating of 3.4 out of 5 stars, based on 19,800 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      20K reviews
      1.0
      Aug 31, 2025

      Untrustworthy

      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very few. It’s a pay check and benefits but you pay dearly for them

      Cons

      Micromanagement. “Coaching” culture where nothing is good enough. Employees are to blame for out of touch upper management’s poor business decisions. You are asked to do unethical business practices to make a profit bet providing customer service. Your job is to find a way to not pay for something to save money. Company is in decline and being investigated and fined in several states. We had a recent survey that indicated a reduction in benefits were coming. Impossible to meet metrics as their own goals prove you are doing the work of 2-3 people. Constant gaslighting. Treat employees like they are “the enemy”

      2.0
      Mar 29, 2025

      Only recommended if you’re in between jobs!

      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice PTO policy, hybrid schedule, 38.75hr workweek, the company pays for your licensing.

      Cons

      Only take this job if you’re in between jobs & need to make ends meet! I definitely do NOT recommend this to anyone long term who has a degree or a skilled trade in another field. They have unrealistic expectations. Micromanagement at its finest! Workload is ridiculous, not worth the pay. They set you up for failure & after training they throw you in head first to drown in claims & wonder why customers are angry at turnaround times! Management sucks! They literally micromanage versus coaching for success which is why their turnover is so high. Management has no work life balance, some work as early as 3am and stay up past midnight drowning in work!

      1.0
      Feb 24, 2024

      The claims department has 0 direction & they are going through employees as fast as they can train them

      Proximity claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay Pto Short term leave for stress/anxiety (trust me, everyone uses it, you’re going to need it.)

      Cons

      - Current claims handling process - Some managers are too busy looking for how they can nickle & dime contractors & customers instead paying for what is owed - No oversight to managers who does & says what they want, and the people above them just turns a blind eye

      Viewing 343 - 345 of 19,800 Reviews
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      ReviewsState Farm reviews

      Glassdoor has 21,193 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.