State Farm reviews

3.4

52% would recommend to a friend

(19,802 total reviews)
avatar

Jon Farney

50% approve of CEO

46% positive business outlook

State Farm has an employee rating of 3.4 out of 5 stars, based on 19,802 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

20K reviews
1.0
Jun 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Annual profit sharing bonus that varies based on the success of the company. Rumor has it, that may not last long.

Cons

No work-life balance. Unless you're dead, don't expect to be able to call in or take a day off to go to the doctors - not that you'll have the time to begin with. Regardless of how long you've been there, people earn between 1 and 2 days off every month and when I left, there was no available time off for another 3+ months. If an emergency comes up? Oh well! Your boss will not be understanding and unless you can get it protected through FMLA (which requires you be there a year), it will count against you! There is very little organization with this department. One of our locations and partners is set to close but nobody could tell you the specifics about it. There is very little room for advancement. I was there for a few years and there were maybe 4 positions in other departments that were posted. A lot of employees believe that is because they will eventually relocate and close all operations centers. They just announced plans to close about 11 so it looks like they're headed that way.

2.0
May 13, 2017

Not like the old days

Recommend
CEO approval
Business Outlook

Pros

I was a Field claims specialist for the Fire and Casualty Co. Mostly did building damage and liability claims. Benefits were above average. Then, they took assigned company cars away. Vacations were hard to schedule. Lots of micromanagement. Hard to promote unless you knew someone. Management usually promoted someone from out of state, leading to poor morale for local employees unable or unwilling to move to another city.

Cons

See above re promotions and mobility. Some insurance companies still offer assigned cars to their field adjusters. From other reviews, it seems micromanagement has only gotten worse. Micromanagement and metrics only leads to poor employee morale. Leaving State Farm was the best thing I did for my insurance career.

1.0
Apr 27, 2017

Underwriter Service Assistant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Health benefits , 401 k, no weekend work, pension, yearly bonuses, you can build some good friendships, that's about it.

Cons

DO NOT TAKE JOB OFFER. Micro management, traffic is horrible, elevators in the Ravinia building take 5 mins just to pick you up so that takes time away from your 15 min break or 45 min lunch , PTO must be earned before you can use it. You don't earn much so you'll end up taking unpaid vacation time if you haven't earned enough, the Ravinia building is overcrowded so the parking decks become full and blocked off. Then you have to go park at Perimeter Mall, which lengthens your commute time since you then have to wait on a shuttle to pick you up and take you to the Ravinia building, recruiters lie to you and tell you that you will be a production underwriter service assistant but you end up in the contact center which is like a call center answering phones from agents that talk to you any kind of way, typical call center environment, pay is extremely below national average, the culture and environment is full of unfriendly staff and managers that indirectly insult your intelligence, usual politics are present as well.

Viewing 385 - 387 of 19,802 Reviews

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