State Farm Associate-Claims Support/Claims Support Associate reviews

Micromanagement Slow to adopt change; now they are speed running to catch up. Injury department is responsible for handling BI AND PD. What's the point of property damage team They are focused on getting back to number 1 that they are cutting benefits and adding more work without additional compensation or even removing responsibilities. Employees are blamed for SF losing their spot- you're out of touch. People are struggling, yet you keep producing these commercials with celebrities. Your customers cannot relate to a celebrity; most are struggling to ends meet yet you have money for commercials. less commercials, fewer celebrities. Too many people making decisions without understanding the impact. Sections competing against one another and some sections receiving additional training is not fair or right. It puts the other groups at a disadvantage. We should be one team and information should be shared.

Almost no flexibility Very little room for promotion