State Farm reviews

3.4

52% would recommend to a friend

(19,802 total reviews)
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Jon Farney

50% approve of CEO

46% positive business outlook

State Farm has an employee rating of 3.4 out of 5 stars, based on 19,802 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

20K reviews
1.0
Sep 6, 2016

Claims

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good co workers. That's about it. Pays well.

Cons

Work life balance is awful. Company is living in the dark ages when it comes to understanding the current workforce mentality. The recent changes have ruined this place. Upper leadership continued to not care one thing about experienced employees. It's pretty obvious they do not want experience to stay. No chance to advance anymore unless you drink the kool-aid.

2.0
Aug 25, 2016

Changing of the Guard

Recommend
CEO approval
Business Outlook

Pros

Still has good benefits, although they are diminishing

Cons

Upper management blindly following consultant advice, forgetting customers and employees for the almighty dollar

2.0
Aug 21, 2016

Claim

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everything is changing so what are pros today will not be pros tomorrow

Cons

They do not value experience or tenure More concerned with workforce locations then with quality of employees or work Factory/production line/checklist mentality applied to complex claim handling More time and effort put into documenting the time and production of the employees then the actual work. Short sited handling of the customers which has resulted in lower satisfaction rating and will result in lower sales and higher customer turnover. Very slow to upgrade technology but quick to make wide sweeping changes that effect the employee and customers in a negative way. Over and over again this company has moved their offices only to find that none of the skilled employees will make the move

Viewing 400 - 402 of 19,802 Reviews

Glassdoor has 21,195 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.