State Farm reviews

3.4

52% would recommend to a friend

(19,817 total reviews)
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Jon Farney

50% approve of CEO

46% positive business outlook

State Farm has an employee rating of 3.4 out of 5 stars, based on 19,817 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

20K reviews
2.0
Apr 8, 2018

Not the same

Recommend
CEO approval
Business Outlook

Pros

The benefit plan is good.

Cons

Micromanagement is rampant and drives morale down. Management should pay attention to quality work which would get done if not for the constant rework in files (check this box, type this word, click here, etc....) audits and such a focus on claim "closes" as this drives poor behaviors. A trusted employee is a happy employee.

1.0
Mar 30, 2018
Recommend
CEO approval
Business Outlook

Pros

I get paid... That's it.

Cons

If you work in Express, then good luck to you. You are overworked, underpaid, and micromanaged. The job is call center focused and leadership only cares about the customers. They implement policies that harm the employees, morale is down, everyone is on the edge from being accused of call avoidance. Turnover rate is high. Express department is absolute trash. Work somewhere else.

1.0
Mar 23, 2018
Recommend
CEO approval
Business Outlook

Pros

You get full benefits, even if you work part-time. The ONLY reason to work in the call center is if you are a student and need a part-time job. The only reason to work at State Farm is if you have given up.

Cons

I cannot name any names because I do not want to be another person that State Farm's fleet of angry lawyers comes after. But my hours were changed, I was given a random shift, and I was put under the worst supervisor imaginable. I was with State Farm for a year and a half and she was so bad that I quit after being with her for only a month. But sadly, as bad as she was, she was not the worst part. State Farm is a failing company. 5 years ago it was an amazing place to work, and now EVERYBODY I know who works at SF is saying to run away from it. State Farm used to care about their employees, but now they just look to save money. Even if it means treating people like trash until they quit. They even make you BUY the plastic forks that come with your lunch in the cafeteria. Really? $0.10 for a plastic fork? Really? Come on… A while ago they gave my friend $900 in paid time off and he quit 5 months later. Then 4 months after he quit they "asked" for the money back or they would take legal action against him. Why does a $75 billion company feel the need to take their recent failures out on their employees and the people who are unfortunate enough to overpay for insurance with them? My friend did take them to small claims court and win, but still. Just because my experience (and so many other people's experience) with them has been awful doesn't mean yours will be. They do have a few good people sprinkled throughout the company that makes my time there almost worth it.... almost.

Viewing 451 - 453 of 19,817 Reviews

Glassdoor has 21,212 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.