State Farm reviews

3.4

52% would recommend to a friend

(19,816 total reviews)
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Jon Farney

50% approve of CEO

46% positive business outlook

State Farm has an employee rating of 3.4 out of 5 stars, based on 19,816 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

20K reviews
2.0
Feb 10, 2017

Adjuster

Recommend
CEO approval
Business Outlook

Pros

Been around for a long time

Cons

No work life balance. Micro managed. Leadership vs associate

1.0
Feb 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Not much these days. Big box insurance company. Heavy on reserves, light on customer service. Like a good neighbor, you stay inside to yourself.

Cons

Used to have family values and care for their employees. Upper management not connected AT ALL with employees. Horrible business model.

1.0
Jan 12, 2017

RUN

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not many pros when I left except for the beautiful friendships I gained working with some of the most most amazing co-workers. We have all been through a lot together over the past few years.

Cons

State Farm used to be a wonderful company that treated it's employees really good, not Google good but still pretty good. In the past few years the Auto Insurance side of the company has taken a terrible turn. They are terrible to their employees and base everything on how many calls or claims a person works and not on the quality of the work which in turn causes poor liability decisions and very poor qualify of handling auto claims in general which in no way is fair to their policy holders. It's unfortunate since we used to pride ourselves of being a step above the rest and not worrying about numbers and more on helping our policy holder no matter what it took. There is no such thing as work/life balance or realistic expectations with sick or weather related absences, No more company picnics or special work groups to encourage values and diversity or any other area of interest, nothing to keep employees happy and engaged.

Viewing 475 - 477 of 19,816 Reviews

Glassdoor has 21,211 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.