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      State Farm

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      State Farm reviews

      3.4

      52% would recommend to a friend

      (19,816 total reviews)
      avatar

      Jon Farney

      50% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      State Farm has an employee rating of 3.4 out of 5 stars, based on 19,816 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      20K reviews
      3.0
      Jan 10, 2017

      It's not the place it used to me...

      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great flexibility if you have a remote or proximity position. Great pay.

      Cons

      In the hubs, there is too much work and no work life balance and you hardly ever are approved for any vacation or personal time.

      1.0
      Dec 29, 2016

      Claims associate

      Claims associate - express
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Good to add to experience -Once a year bonus -Opportunity to further insurance education and is covered by State Farm

      Cons

      -No work life balance -Mandatory overtime -Point system for absences. Not much sick time or time avail in case of an emergency, traffic, etc. -No relationship building activities with co workers. -Holidays are not guaranteed -Very negative and stressful work environment

      1.0
      Dec 21, 2016

      Claim specialist

      Claim specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers ; nothing more. New model completely lost good neighbor philosophy. Policyholders leaving -see all important JD Powers report -this is where numbers get to them. 3 out of 5 is "average" -internal surveys show much high customer satisfaction (80%) -hmmmm. They do use favorable math figures to misguide. Thats a pro if you drink the kool aid.

      Cons

      Just declared a nationwide non-weather catastrophe for total loss claims. Really. Completely messed up entire company claim handling. Their new "excellence in operations management " is a joke. Trying to entice millennials -overworked and underpaid but tell them they have it good -if considering employment here consider other mutual companies -they are more stable, yes do also offer a pension and pay considerably more. If you are an employee at least take classes and get certifications to build your resume. Hiring tons of independent contractors (cha ching) and terminating long time employees. I am not one of them but will be leaving after 23 years. It's going downhill fast.

      Viewing 478 - 480 of 19,816 Reviews
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      ReviewsState Farm reviews

      Glassdoor has 21,211 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.