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      State Farm

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      State Farm reviews

      3.4

      52% would recommend to a friend

      (19,817 total reviews)
      avatar

      Jon Farney

      50% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      State Farm has an employee rating of 3.4 out of 5 stars, based on 19,817 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      20K reviews
      2.0
      Nov 22, 2016

      Claims

      Claims representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      There used to be many but now it is the benefits and pay and the recent switch to PTO has afforded newer employees a little more time off.

      Cons

      So many changes due to corporate restructuring has diminished most all reasons for wanting to work there. Lack of flexibility, one can't get a schedule that works for their life. You cannot get time off even though you have earned the time off as there is no capacity per the schedule to take off. You can not get a week off. You can maybe get a few days mid week but that is about it. You work most all holidays. You go on a waiting list if your time off request is not approved and they can tell you the day before after you have gone home for the day that you have now been finally approved. How can anyone make vacation plans like that?

      1.0
      Nov 3, 2016

      Worst company to work for!!!

      Claims associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      worked here 12 years and I am ashamed to call them my employer. I can't wait till they push someone to their breaking point.

      Cons

      They expect 90% of the employees to work holidays, they do not take hardships into consideration. NO work/life balance at all. They are all about pushing numbers, writing people up and making people feel more like prisoners than equals. I have never had a problem, never in trouble, always been given kudos until this horrid CEO took over. Everyone is looking for jobs elsewhere, looking for attorneys due to the hostile work environment, and abandoning ship as fast as possible. State Farm USED TO appreciate their employees and it was the company to work for. Now? It's embarrassing to tell anyone you work for them.

      4.0
      Oct 19, 2016

      Claim Specialist

      Claim specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Highly rated financially year after year. Job stability; various opportunities available if claims is not your thing. Easy to build a long-term career. Substantial benefits available to all employees..

      Cons

      Claims handling at State Farm has taken a backseat to strictly number crunching. They have lost the identity that made customers want to pay the extra premiums; no more personal touch. Customers have become numbers to them.

      Viewing 481 - 483 of 19,817 Reviews
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      ReviewsState Farm reviews

      Glassdoor has 21,212 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.