State Farm reviews

3.4

52% would recommend to a friend

(19,822 total reviews)
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Jon Farney

50% approve of CEO

47% positive business outlook

State Farm has an employee rating of 3.4 out of 5 stars, based on 19,822 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

20K reviews
2.0
Sep 15, 2019
Recommend
CEO approval
Business Outlook

Pros

One of the few companies still offering a pension plan.

Cons

They don't allow remote/telework arrangements at all, so you pretty much have to relocate to one of four cities if you want to work for them. Benefits and compensation are both fairly well below average. They pretty much lost all of their market advantage in recent years, and while they're trying to catch up now, it's probably too little too late for them to keep their industry leadership position for much longer.

2.0
Jul 16, 2019

horrible

Recommend
CEO approval
Business Outlook

Pros

it’s good job stability , a steady paycheck, but horrible micromanagement in CCC Service.

Cons

you’re monitored all day down to the minute. if you’re taking a dump for 5 mins outside of a break or lunch, it counts against you. if you need 2 minutes in between calls to regain yourself after a tough call, it counts against you. if you go one minute over your break, it counts against you. If you get stuck in a call right before your lunch, it counts against you. All this preaching about schedule adherence with nearly impossible goals. Constantly told to use “down time” or “in between” calls as development time and educational time, when down time is nearly nonexistent as you are taking phone calls legitimately back to back to back for hours on end because they constantly give out voluntary time off which leaves the Customer Care Center understaffed. Also, i was fired as soon as i requested bereavement leave for a departed close family member that i said i could provide proof for. i already had attendance issues(which i take full responsibility for) but the fact they chose that exact moment to fire me was a little odd.

Viewing 526 - 528 of 19,822 Reviews

Glassdoor has 21,217 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.