State Farm reviews

Mediocre compensation, other companies offer better pay for similar positions. Little room for upwards mobility, better to switch companies. It's a call center. You will be taking calls from hundreds of upset clients all day, every day. Your every move on the computer, every conversation, even the speed at which you complete your tasks and how long you go to the bathroom, it's all tracked down to the second. They will always have an excuse to fire you with the detailed tracking providing them even the slightest justification.

You have to plan vacation time a year in advance and them management does a schedule change mid year. Management's word means nothing. Inconsistentcy of metrics. No concern for customer service only concerned with how many claims can be closed.