State Farm reviews

3.4

52% would recommend to a friend

(19,822 total reviews)
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Jon Farney

50% approve of CEO

47% positive business outlook

State Farm has an employee rating of 3.4 out of 5 stars, based on 19,822 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

20K reviews
4.0
Feb 24, 2019
Recommend
CEO approval
Business Outlook

Pros

Financial stability, benefits package including pension.

Cons

Short staffing in some areas with no apparent strategy. Employees not as valued as in the past and are kept in the dark about changes in personnel.

3.0
Feb 10, 2019

Feeling unappreciated And unuseful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Being able to assist customers with their claims . 401k . Benefits package.

Cons

They have become a company that no longer care about the customer or the longevity of an employee who has provided many years of service. Opting for faster less efficient ways of handling to cut costs and keep their pockets deep, while giving customers terrible service, denying workers raises and bonuses. And they can’t understand why they lose policies.

1.0
Jan 29, 2019

Not Any More

Recommend
CEO approval
Business Outlook

Pros

Good benefits, reliable pay check

Cons

Stress, understaffed, got rid of most employees that knew what they were doing, crazy metrics valued over customer service.

Viewing 535 - 537 of 19,822 Reviews

Glassdoor has 21,217 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.