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      State Farm

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      State Farm reviews

      3.4

      52% would recommend to a friend

      (19,830 total reviews)
      avatar

      Jon Farney

      50% approve of CEO

      47% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.4

      Culture & values

      3.4

      Compensation and benefits

      3.3

      Work/Life balance

      3.3

      Career opportunities

      2.9

      Senior management

      State Farm has an employee rating of 3.4 out of 5 stars, based on 19,830 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      20K reviews
      1.0
      Apr 30, 2017

      Claims Associate -Express

      Claims associate - express
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pension, Benefits, nice area, and nice building

      Cons

      Micromanage your every move bathroom, breaks, lunches... , have to bid for shifts and time off, tardies and abscenses add up with points, no matter how good you are in customer service which they claim is so important, they're only worried about the numbers. Spending time on the phone to actually help customers messes up your numbers which is their focus. Not customers or employees. This is a call center, not claims handling. Shift changes every 6 months. Pay is low and they stopped OT

      1.0
      Apr 9, 2017

      Worst job I ever had

      Claims representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Maybe a decent place to build a resume, but there are better places to get a start. I honestly can not think of any positives with this company.

      Cons

      Pay is terrible. Claim representatives are paid $10 - $15k less than just about any other company for the same work. Stressful job dealing with customers and dealing with management. If you need a day off you can request it three months in advance. If you want a management position you have to move all over the country. This company is plagued with turnover and incompetence. I left there a couple years ago and can easily say there are far better companies to work for.

      2.0
      Apr 9, 2017

      StateFarm

      Claims associate - express
      Recommend
      CEO approval
      Business Outlook

      Pros

      State Farm has good benefits.

      Cons

      New overtime policy sucks. Not worth the hassle. Attendance policy wasn't well thought out. Pay is one of the lowest out of all the insurance companies

      Viewing 580 - 582 of 19,830 Reviews
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      ReviewsState Farm reviews

      Glassdoor has 21,225 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.