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      State Farm

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      State Farm reviews

      3.4

      52% would recommend to a friend

      (19,830 total reviews)
      avatar

      Jon Farney

      50% approve of CEO

      47% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.4

      Culture & values

      3.4

      Compensation and benefits

      3.3

      Work/Life balance

      3.3

      Career opportunities

      2.9

      Senior management

      State Farm has an employee rating of 3.4 out of 5 stars, based on 19,830 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      20K reviews
      3.0
      Apr 2, 2017

      Call Center Hell

      Claims representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are good. Tickets to local events, including pro sporting events, are offered on a regular basis. Employees are selected based on their ability to deal with angry insurance claimants with a smile, so your colleagues are good people. Starting base pay is low although you can make it up through performance bonuses rather quickly. They will pay for you to get your industry designations

      Cons

      You either like call center life or you don't. The customer comes first so shifts are based on their convenience and are not very employee-friendly. Don't try to get time off outside the yearly vacation bid. Upward mobility requires the willingness to relocate, probably to Dallas, Atlanta, or Phoenix.

      2.0
      Apr 1, 2017

      Claim Representative

      Claims representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good salaries and benefits. Pleasant physical facilities.

      Cons

      Very little flexibility. Very little concern for work/life balance. Too much emphasis on numbers and not enough on the quality of work.

      3.0
      Mar 3, 2017

      Used to be a decent place to work.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      "Quality of life," great support staff, decent benefits package, and a pension (at least for now) make it a decent place to work.

      Cons

      Little to no recognition for successful results, no real opportunity for advancement, low salaries with minimal increases, constant micro-micro-management of employees at all levels, low office morale, favoritism to members of the "inner circle" which deprives non-members of nearly all opportunities.

      Viewing 583 - 585 of 19,830 Reviews
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      ReviewsState Farm reviews

      Glassdoor has 21,225 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.