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State Farm

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State Farm reviews

3.4

52% would recommend to a friend

(19,832 total reviews)
avatar

Jon Farney

50% approve of CEO

47% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.4

Compensation and benefits

3.3

Work/Life balance

3.3

Career opportunities

3.0

Senior management

State Farm has an employee rating of 3.4 out of 5 stars, based on 19,832 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Reviews by job title

20K reviews
1.0
Nov 21, 2016

Commercial claims specialist

Commercial claims
Recommend
CEO approval
Business Outlook

Pros

Any other department except claims or underwriting is ok. BI auto is also crazy. Outside of these is ok.

Cons

Run for your life and don't look back. Commercial claims is commercial hell. Too much work, extremely high inventories and a metrics system that will put Satan to shame. They measure all aspects of your work. They would measure your butt hole if they could. This company is led by a money hungry numbers freak. So you are just a number in a seat. Don't come to claims especially commercial. Homeowners is not as bad but commercial is definitely hell.

3.0
Nov 7, 2016

Claims

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits including PTO, pension (yes, they still offer a fully funded employee pension contributed solely by employer contributions) and employee incentive pay (bonus) weighted on Company financial performance.

Cons

Old/dated programs/technology, fail to embrace employee work flexibility. Multiple transitions/office closures. If you're willing to relocate multiple times during your career, this is the place for you (generous relocation packages for professional level/management level employees) corporate culture is disconnected from employees, micromanagement of claims employees, lack of employee ownership, continued falling JD power surveys which are ignored by senior leadership as they will not take employee I put into consideration as to how to improve customer experiences and claims service levels,

1.0
Oct 30, 2016

They don't care about us.

Claims representative
Recommend
CEO approval
Business Outlook

Pros

Steady income is the only time that comes to mind.

Cons

State Farm is not the same company. They cared about the employees in the past but not any more. It's not a good place to work, well at least not in Claims.

Viewing 592 - 594 of 19,832 Reviews
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Glassdoor has 21,228 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.