Is State Farm a good company to work for?

State Farm has an overall rating of 3.4 out of 5, based on over 21,228 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 52% of employees would recommend working at State Farm to a friend and 47% have a positive outlook for the business. The best reviews about State Farm have been left by employees working as Systems Intern , Software Engineer(Internship) and Enterprise Technology Intern .

Does State Farm pay their employees well?

According to anonymously submitted Glassdoor reviews, State Farm employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at State Farm. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at State Farm?

52% of State Farm employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated State Farm 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at State Farm?

Claims Specialist (977) , Claims Adjuster (740) , Customer Service Representative (636) , Sales Representative (491) , Insurance Agent (413) , Account Manager (385) , Sales Associate (367) , Claims Representative (323) , Claims Associate (317) , Claims Associate - Express (307) , Claim Specialist (245) , Underwriter (243) , Underwriting Service Assistant (234) , Account Representative (224) , Insurance Sales Representative (224)

What are the pros of working at State Farm according to real employee reviews?

"Great benefits and enjoyed working there" ((in 2062 reviews)); "It was good pay but I had worked there for over 20 years so I had earned to the salary." ((in 1184 reviews)); "It's very interesting and you meet great people!" ((in 781 reviews)); "Great work life balance and I hardly ever feel like I have to stay for overtime." ((in 598 reviews)); "The training is great at teaches you a lot about the company and what they stand for." ((in 486 reviews))

What are the cons of working at State Farm according to real employee reviews?

"management is poor and it more of a popularity contest to move within the company rather than performance based decisions." ((in 615 reviews)); "Some managers do the bear minimum when it comes to annual merit rating and fighting for raises." ((in 316 reviews)); "Base salary is low and if don’t make your commissions and bonuses couldn’t do this job" ((in 285 reviews)); "Factored in to whether an employee is granted time off: seniority and yearly/quarterly reviews." ((in 275 reviews)); "You dont own your book and commissions are low" ((in 171 reviews))

What are employees saying about State Farm layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about State Farm layoffs and their outlook for job security at State Farm in 2026.

What are the top reviewed State Farm locations?

Bloomington , Atlanta , Richardson , Tempe , Dunwoody , Dallas , Phoenix , Chicago , Houston , Austin , New York , Irving , Tacoma , Los Angeles , Jacksonville , Murfreesboro , Saint Louis , Orlando , Birmingham , Champaign , DuPont , Denver , San Antonio , Philadelphia , Tulsa , Indianapolis , Winter Haven , Lincoln , Miami , Tampa

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State Farm

State Farm reviews

3.4

52% would recommend to a friend

(19,832 total reviews)

Jon Farney

50% approve of CEO

47% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.4

Compensation and benefits

3.3

Work/Life balance

3.3

Career opportunities

3.0

Senior management

State Farm has an employee rating of 3.4 out of 5 stars, based on 19,832 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

20K reviews

4.0

Apr 3, 2016

Once a great company now losing site of what made it great.

Litigation claims representative

Recommend

CEO approval

Business Outlook

Pros

State Farm is an industry leader for all insurance realtes products. The company pays well and has toms of career paths to explore. I was an employee for 11 years and learned an incredible amount knowledge while working for the company.

Cons

The company has lost sight of what made it great the people. With the movement to hubs State Farm has sacraficed talent and experience for cheaper labor. This translates into sub par customer service which leads to policy loss/ cancellation. Also talent and ability take a backseat to geographic mobility when speaking of promotions.

3.0

Feb 25, 2016

Great company if you aren't in a support position such as Claims and underwriting.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company gives bonuses, pay raises, and allows to work from home on occasions

Cons

Pay is extremely low, quality of life is like being a 3 year old, and they rely very heavily on numbers and production. No opportunities to move up if you aren't in a selected group.

1.0

Jan 21, 2016

Not anymore

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They are hiring more and more recently. They used to be a wonderful, caring company.

Cons

They have so positions open because the direction they are taking the company has hurt many of the employees who have worked for them the longest. The changes they are making effect employees' home life. The company no longer cares about their employees, only about making money and they will do whatever it takes to whoever they can to make it. It's being reflected in customer satisfaction but they refuse to acknowledge it. Bottom line: any company that has any respect or concern for their employees will see how well their employees want to treat and care for the customers in return. The opposite is also true - especially in this company's case.

Viewing 610 - 612 of 19,832 Reviews

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Jobs at State Farm

Receptionist - State Farm Agent Team Member

Receptionist - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Receptionist - State Farm Agent Team Member

Receptionist - State Farm Agent Team Member