State Farm Associate-Claims Support/Claims Support Associate reviews

3.1

46% would recommend to a friend

(1,777 total reviews)
avatar

Jon Farney

40% approve of CEO

38% positive business outlook

Associate Claims Support/Claims Support Associate employees have rated State Farm with 3.1 out of 5 stars, based on 1,777 company reviews on Glassdoor. This indicates that most Associate Claims Support/Claims Support Associate professionals have a good working experience there. State Farm is rated in line with the average (within 1 standard deviation) by Associate Claims Support/Claims Support Associate professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Jun 24, 2016
Recommend
CEO approval
Business Outlook

Pros

The management team is knowledgeable, helpful, and very involved. The benefits and compensation are excellent.

Cons

changes within the company, scheduled hours, and over time

2.0
Jun 8, 2016
Recommend
CEO approval
Business Outlook

Pros

After Enterprise changes began in 2015 there are no "pros" left. Used to be a good company to work for but not any longer.

Cons

Lack of flexibility (sick family/children), every moment is monitored and timed. Your actual break is also supposed to be used for bathroom breaks. Don't drink too much water! High stress environment, Positions were eliminated and pay cuts ensued (some losing $20,000 a year) all positions were "ended" and you had to reapply for your job (even those that had 20+ years in) which created an extremely stressful environment. You are only able to move up to management if you're willing to relocate to anywhere they place you in the US and Puerto Rico. 8 years ago I would have given this company 5 stars in every category but as of 2015 it has gotten really bad. Also - If there is an issue with a manager, upper management is useless. A warning to everyone looking at this company- there is an extremely high number of people leaving, there's a reason for that.

3.0
Jun 7, 2016

Claim Specialist

Recommend
CEO approval
Business Outlook

Pros

Salary/benefits/pay for overtime even when on salary/bonus/great people to work with

Cons

Fast pace. High stress. Too much structure.

Viewing 1708 - 1710 of 1,777 Reviews

Glassdoor has 21,212 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.