State Farm Associate-Claims Support/Claims Support Associate reviews

3.1

46% would recommend to a friend

(1,775 total reviews)
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Jon Farney

40% approve of CEO

38% positive business outlook

Associate Claims Support/Claims Support Associate employees have rated State Farm with 3.1 out of 5 stars, based on 1,775 company reviews on Glassdoor. This indicates that most Associate Claims Support/Claims Support Associate professionals have a good working experience there. State Farm is rated in line with the average (within 1 standard deviation) by Associate Claims Support/Claims Support Associate professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Aug 17, 2015

Poor Work\Life Balance

Recommend
CEO approval
Business Outlook

Pros

Benefits are not that bad. Pension and 401k that company contributes to. Good training program.

Cons

Lack of empathy from senior management on current working conditions High stress levels Lack of flexibility High turnover and higher levels of early retirement of those that have been with the company for many years No longer an environment that an employee would want to stay with through the course of their career

2.0
Aug 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Good benefits and ok pay.

Cons

Higher ups do not care about employee happiness. My manager had received 10 valid HR complaints from different employees and no action was taken. They make you take constant job satisfaction surveys but despite low rates no action was taken. A huge issue is that you can be amazing at your job and have outstanding numbers and never advance in the company if you are not "besties" with your manager. Also, your manager can prevent you from requesting a transfer or applying for another position despite being qualified and capable. Harassment is ignored by HR. I quit due to these cons. I'm not alone in this either. Many people experience this stuff daily in claims.

4.0
Aug 12, 2015

CLaim Specialist

Recommend
CEO approval
Business Outlook

Pros

Great pay and excellent benfits

Cons

Structure, call center based and not quality

Viewing 1735 - 1737 of 1,775 Reviews

Glassdoor has 21,198 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.