State Farm Associate-Claims Support/Claims Support Associate reviews

3.1

46% would recommend to a friend

(1,775 total reviews)
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Jon Farney

40% approve of CEO

38% positive business outlook

Associate Claims Support/Claims Support Associate employees have rated State Farm with 3.1 out of 5 stars, based on 1,775 company reviews on Glassdoor. This indicates that most Associate Claims Support/Claims Support Associate professionals have a good working experience there. State Farm is rated in line with the average (within 1 standard deviation) by Associate Claims Support/Claims Support Associate professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jun 9, 2015
Recommend
CEO approval
Business Outlook

Pros

The benefits are great. They have paid time off 10 days every year and are lenient when it come to using sick days. The 401k and medical benefits are superb. There is also a pension after your 3rd year with the company. Advancement within the company can happen if you are willing to work. I was promoted twice within 2 years. They also pay for going back to school and insurance related courses.

Cons

The first con is the pay it is very low for a company this large and claiming to be the number one auto insurer. The employees complain about the pay all the time and many work second jobs to make ends meet. This is a major issue and has to be rectified in some way Secondly the hours: state farm is moving to a work force management environment with screwy hours. Some people work 7-3 Monday to Wednesday then 10-5 sat and Sunday. The schedules are picked randomly by a computer which is crazy. We should go back to a rotation based schedule system. Third is the mood. Employees are generally unhappy except maybe managers they hate their jobs primarily because of the salary which equals a depressing work environment. They give out team barometers to gauge the environment but the associates just lie to get management off their backs

1.0
May 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Job security, decent pay and benefits

Cons

Corporate office cares only about the bottom line. Terrible work environment. Low employee morale. Ridiculous micro-management. No work-life balance.

Viewing 1741 - 1743 of 1,775 Reviews

Glassdoor has 21,195 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.